Warranty (certificate)
94 Instruction manual GWV
16
gis
16.4 Exclusions
The warranty set out in articles 1 and 2 will not apply in the event of:
a. damage to the appliance caused by an external factor;
b. misuse, neglect (including frost damage), modification, incorrect and/or
unauthorised use of the appliance and any attempt to repair leaks;
c. contaminants or other substances having been allowed to enter the
storage tank;
d. the conductivity of the water being less than 125µS/cm and/or the
hardness (alkaline-earth ions) of the water being less than 1.00
mmol/l (3.3.3 "Water composition");
e. unfiltered, recirculated water flowing through or being stored in the
appliance;
f. any attempts at repair to a defective appliance other than by an
approved service engineer.
16.5 Scope of the
warranty
The obligations of A.O. Smith by virtue of the warranty provided do not extend
beyond delivery free of charge from the warehouse of the parts or components
or appliance to be replaced; transport, labour, installation and other costs
associated with the replacement will not be borne by A.O. Smith.
16.6 Claims
A claim on grounds of the specified warranty must be submitted to the dealer
from whom the appliance was purchased, or to another authorised dealer for the
products of A.O. Smith Water Products Company. Inspection of the appliance
as referred to in articles 1 and 2 shall take place in one of the laboratories of
A.O. Smith.
16.7 Obligations of A.O.
Smith
A.O. Smith grants no other warranty or guarantee over its appliances nor the
(parts or components of) appliances supplied for replacement, other than the
warranty expressly set out in this Certificate.
A.O. Smith is not liable for damage to persons or property caused by (parts or
components, or the glass-lined steel storage tank of) a (replacement) appliance
that it has supplied under the terms of this warranty, nor on any other grounds.
