- 30 -
12 - C
USTOMER
S
UPPORT
•
Only the unit is under warranty and not the accessories
•
If technical support determines that your product needs to be returned, please contact the place of purchase
to have your product repaired or replaced (depending on problem type).
•
There is an
FAQ – Frequently Asked Questions
section at the Archos Website
www.archos.com
that
can help answer many of your questions.
•
If you need technical help, you may contact ARCHOS directly in your own language via these phone
numbers. For other countries, please use e-mail technical support.
Telephone Support:
949-609-1400 (USA, Canada)
01 70 20 00 30 (France)
0207-949-0115 (UK)
069-6698-4714 (Germany)
09-1745-6224 (Spain)
02-4827-1143 (Italy)
02-050-405-10 (Netherlands)
E-mail Support:
technical-support@archos.com (United States and Canada customers) English
support-technique@archos.com (Europe and rest of the planet) English and French
To respond to your e-mails efficiently, when sending one, please indicate the product name and
question type in the Subject of the e-mail.
For example
:
To: technical-support@archos.com
Subject: Jukebox Multimedia 120 – USB connection to Macintosh
United States & Canada Europe & Asia United Kingdom
ARCHOS Technology
3, Goodyear – Unit A
Irvine , CA 92618 USA
Phone :1 949-609-1400
Fax: 1 949-609-1414
ARCHOS S.A.
12, rue Ampère
91430 Igny
France
Phone : +33 (0) 169 33 169 0
Fax : +33 (0) 169 33 169 9
ARCHOS (UK) Limited
Regus House
Windmill Hill Business Park
Whitehill Way
Swindon
Wiltshire SN5 6QR UK
Phone: + 44 (0) 1793 44 15 10
Fax: + 44 (0) 1793 44 16 10
http://www.archos.com
