5
EPSON also provides customer support through the following
services:
You can purchase ink cartridges, paper, manuals, and
accessories from EPSON Accessories at (800) 873-7766
(U.S. sales only). In Canada, please call (800) 873-7766 for
dealer referral.
Electronic support services
Service Access
World Wide Web From the Internet, you can reach EPSON’s
Home Page at http://www.epson.com.
EPSON Internet FTP Site If you have Internet FTP capability, use your
Web browser (or other software for FTP
downloading) to log onto ftp.epson.com with
the user name anonymous and your e-mail
address as the password.
EPSON Forum on
CompuServe
®
Members of CompuServe can type GO EPSON
at the menu prompt to reach the Epson
America Forum. For a free introductory
CompuServe membership, call (800) 848-8199
and ask for representative #529.
Automated telephone services
Service Access
EPSON SoundAdvice
SM
For recorded answers to commonly asked
questions about EPSON products 24 hours a day,
seven days a week, call (800) 922-8911.
EPSON FaxAdvice
TM
Access EPSON’s technical information library by
calling (800) 922-8911. You must provide a return
fax number to use this service.
EPSON Referral Service For the location of your nearest Authorized
EPSON Reseller or Customer Care Center, call
(800) 922-8911.
SP5000_Supplement.book Page 5 Thursday, September 2, 1999 2:49 PM
