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PROBLEM SOLVER
If the DishDrawer does not appear to be working properly, check this chart and
correct where possible. You are reminded that User faults are not covered by the
warranty. If you need any assistance, please call our Customer Care Center on
1 888 9 367 872 before you call for service.
PROBLEM POSSIBLE CAUSE WHAT TO DO
DishDrawer will not start Power supply not Connect the power supply.
connected
The drawer not closed Ensure the drawer is firmly
properly closed.
Lock on Remove the Lock function
by holding down the Lock
button until the red light
above the Lock disappears.
Start / Pause button not Press Start / Pause button.
pressed
DishDrawer does not Drain hose bent or kinked Straighten the drain hose.
drain
Filter plate / drain filter Clean the filter plate and
blocked drain filter.
Water does not flow into Water faucet turned off Turn the water faucet on.
the DishDrawer
Inlet hose bent or kinked Straighten the inlet hose.
Water marks on the dishes Insufficient rinse agent Check if there is enough
rinse agent in the
dispenser.
Rinse agent setting too low Increase the rinse agent
setting.
DishDrawer overloaded Ensure the dishes are not
or incorrectly loaded nesting together.
Too much detergent Decrease the amount of
detergent.
