English
10
The machine leaks
on the sides of the
filter holder.
The filter holder has not
been properly positioned.
The edge of the filter holder
is clogged by ground
coffee.
Pod poorly positioned in the
filter.
Put the filter holder in place and lock it (by
turning it to the right as far as it will go, up to the
stop).
Remove excess coffee.
Place all the paper inside the filter holder.
Your espresso
tastes bad.
After descaling, the rinsing
was not performed properly.
Rinse the appliance according to the manual
(see paragraph 5).
The appliance does
not work
The pump was unprimed
due to lack of water.
The detachable water tank
is not properly clicked in
place.
Fill the water tank and reprime the pump (see
paragraph 1). Avoid completely emptying the
tank.
Click the tank into place by pressing firmly.
The steam nozzle
does not froth the
milk.
The steam nozzle is blocked
or scaled up.
The milk is too hot.
The shape of the container
is not appropriate.
The milk is not fresh enough.
Descale the steam nozzle (see paragraph 5) or
unblock it with a needle.
Use cold milk.
Use a small pitcher.
Use very fresh, very cold milk. You may also
need to change your brand of milk.
Problems Possible causes Solutions
Crackling is heard....
This is normal. It is the filter
holder safety lock.
The pump is
unusually noisy.
No water in the tank.
Tank poorly fitted.
Stop the appliance, fill the water tank and turn
the machine back on.
Press down firmly on the tank.
The cups are not
filled equally.
The filter holder is clogged. See paragraph 4.
