35
PROBABLE CAUSE(S)
Power cord not plugged in or properly
connected to balance.
Balance was not re-zeroed before
weighing.
Balance not properly calibrated.
Desired unit not enabled.
Enter was not selected.
Menu locked.
Print menu settings not properly set up.
Cable connections.
Microprocessor locks up.
Menu locked
(Lock Switch set ON)
Excessive air currents.
Vibration on table surface.
Desired weighing mode is not enabled.
5 CARE AND MAINTENANCE
To keep the balance operating properly, the housing and platform should be kept clean and free from foreign
material. If necessary, a cloth dampened with a mild detergent may be used. Keep calibration masses in a safe dry
place.
5.1 Troubleshooting
SYMPTOM
Unit will not turn on.
Incorrect weight reading.
Cannot display weight in desired
unit.
Unable to store menu settings/
changes.
RS232 interface not working.
Random segments displayed or
display locks up.
Unable to change
settings.
Unstable readings.
Error message display.
Cannot access weighing mode.
REMEDY
Check power cord connec-
tions.
Press with no weight
on the pan, then weigh item.
Recalibrate correctly.
Press Units button until desired
measuring unit is shown.
Enable units in Setup menu.
Press Enter when prompted.
Menu not locked properly.
Verify interface settings in
RS232 menu correspond to
those of peripheral device.
Check cable connections.
Turn power off, then turn on
again. If condition persists,
unit must be serviced.
Set menu Lock OFF.
Set Lock Switch to OFF.
Check environmental
conditions.
Place balance on a stable
surface or change averaging
level.
See Error Codes list.
Press mode until desired
weighing mode is displayed.
Enable weighing mode.
