Troubleshooting
155
Call problems
I forgot the
security, PIN, or
PUK codes
The default
lock code
is
00000000
. If
you forget or lose the code, contact your
phone dealer. If you forget or lose a PIN
or PUK code, or if you have not received
such a code, contact your service
provider.
Problem Description & Solution
I have entered a
number but it was
not dialled
• Be sure that you have pressed .
• Check if your wireless connection to
your mobile service provider is
switched on and the signal from the
network is unobstructed.
• You may have set an outgoing call
barring option.
My correspondent
cannot reach me
• Be sure that your phone is switched
on.
• Check if your wireless connection to
your mobile service provider is
switched on and the signal from the
network is unobstructed.
• You may have set an incoming call
barring option.
My correspondent
cannot hear me
speaking
• Be sure that you have not switched off
the microphone.
• Be sure that you are holding the phone
close enough to your mouth. The
microphone is located at the bottom of
the phone.
Problem Description & Solution
