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World Wide Web Site
Access the latest networking information on 3Com’s
World Wide Web site by entering our URL into your
Internet browser:
http://www.3com.com/
This service features news and information about
3Com products, customer service and support,
3Com’s latest news releases, selected articles from
3TECH
™
(3Com’s award-winning technical journal)
and more.
Support from Your Network Supplier
If additional assistance is required, contact your
network supplier. Many suppliers are authorized
3Com service partners who are qualified to provide
a variety of services, including network planning,
installation, hardware maintenance, application
training, and support services.
When you contact your network supplier for
assistance, have the following information ready:
■
Diagnostic error messages.
■
A list of system hardware and software, including
revision levels.
■
Details about recent configuration changes, if
applicable.
If you are unable to contact your network supplier,
see the following section on how to contact 3Com.
Support from 3Com
If you are unable to receive support from your
network supplier, technical support contracts are
available from 3Com.
In the U.S. and Canada, call
(800) 876-3266
for
customer service.
If you are outside the U.S. and Canada, contact your
local 3Com sales office to find your authorized
service provider:
Country
Telephone Number
Australia (Sydney)
(61) (2) 959 3020
(Melbourne)
(61) (3) 653 9515
Rc.bk : TECHSUPP.FRM Page 2 Thursday, July 10, 1997 9:53 AM