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BEFORE REQUESTING SERVICE CHECK THE FOLLOWING CHART.
Problem:
Check these Conditions:
TV turns off
o Check signal (Cable/Ant. )
automatically.
connection,
o Check if sleep timer is ON.
● Power surge protection feature,
No picture, poor
o Check antenna connections.
picture.
● May be station trouble,
● Possible interference from house-
hold appliance.
. Brightness or Contrast misadjusted.
Poor color or
● Check if program is in color,
no
color.
● Check antenna connections.
. May be station trouble,
● Color or Tint misadjusted.
Black box on
● Caption Text Mode without display
screen.
information.
Blue Screen
. Check Audio/Video connections.
with Video
. Check external equipment,
displayed
No sound,
● May be station trouble.
poor sound.
o May be MUTE function.
. Check Audio/Video connections.
No TV stereo
● Check if station is broadcasting a
sound.
true MTS stereo signal,
No TV SAP
sound.
No Cable
channels above
number 13,
No UHF
channels,
VHF OK.
Cannot select
or scan some
channels.
. Check if station is broadcasting a
SAP signal.
. Cable Channel Indicator C should
appear next to channel number.
● Cable Channel Indicator C should
not appear next to channel
number,
● Channel may be removed from
memory.
● Check antenna connections,
No Captioning.
● Check if station is broadcasting a
Closed-Caption signal.
● Check Caption Channel.
Try these Solutions:
. Press POWER key,
. Unplug TV momentarily.
● Adjust antenna,
● Try a different channel,
● Press RESET key.
. Try a different channel
. Adjust antenna,
● Press RESET key.
. Switch off Captions
(see page 13).
. Press VIDEO MODE key.
● Switch on external equipment,
. Try a different channel,
● Adjust Volume.
. Select MONO from Audio
on-screen menu.
. Select STEREO from Audio
on-screen menu,
. Select SAP from audio on-
screen menu,
o Select CABLE from Antenna
on-screen menu; then start CH,
(channel) Search using menu.
. Select VHF/UHF from Antenna
on-screen menu; then start CH.
(channel) Search using menu.
● Select CH. Scan Memory and
manually add channels or start
channel search using menu.
● Select CAPTION1 or
CAPTION2 (see page 13).