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Limited Warranty
DT502 Digital TV Converter Box
1YEAR PARTS / 90 DAY LABOR LIMITED WARRANTY
WHO IS COVERED?
WHAT IS COVERED
Warranty repair from the original date of purchase: 1 year replacement of parts; 90 day
limited labor warranty coverage.
If you don’t have proof of purchase, your unit will
be considered out of warranty and charged at a flat labor rate.
WHAT IS EXCLUDED?
Your warranty does not cover:
- Labor charges for installation or setup of the product, adjustment of customer controls
on the product and installation or repair of antenna systems outside of the product.
- Product repair and/or part replacement because of misuse, accident, unauthorized
repair or other cause not within the control of Apex Digital, Inc.
- A product that requires modification or adaptation to enable it to operate in any country
other than the country for which it was designed, manufactured, approved and / or
authorized, or repair of products damaged by these modifications.
- Incidental or consequential damages resulting from the product. (Some states do not
allow the incidental or consequential damages, so the above exclusion may not apply to
you. This includes but is not limited to, precorded material, whether copyrighted or not.)
-Shipment and service to a NON-AUTHORIZED repair facility.
ORDERING ACCESSORIES:
You may purchase accessories by visiting www.shop-apex.com or call (866) 930-1236
anytime.
WHERE IS SERVICE AVAILABLE?
If you previously registered your product(s) online at www.apexdigitalinc.com go to
Support Services, then My Account to email your request. You may also call us at
(866) 427-3946 Monday-Friday, 6am-6pm PST.
REGISTERING YOUR PRODUCT ONLINE:
To register your product go to www.apexdigitalinc.com. Click on Support Services, then
Product Registration. Validate your warranty, gain access to customer support represent-
atives, product news, email notifications and access to special offers.
This warranty gives you specific legal rights. You may have other rights which vary from state/province to state/province.
Limited One (1) Year Parts Warranty - Apex Digital warrants the parts in this product against defects
in material or workmanship for a period of one (1) year from the date of original retail purchase.
During this period, Apex Digital will replace a defective part with a new or refurbished part without
charge to you. Limited Ninety (90) Days Labor Warranty - Apex Digital warrants it will be respon-
sible for labor charges for repair or replacement of parts on this product for a period of ninety days
from the date of original retail purchase. Keep the original box and packaging in case your unit
requires service. You
are responsible for the shipping costs to Apex Digital. E-mail or call
Customer Customer Support for detailed instruction on where to ship your product for repair.
A
return authorization number is required before acceptance by Apex Digital. This
required number
must be
clearly written on the package or the delivery may be refused by warehouse personnel
EN