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Troubleshooting
Problem What to do
No sound • Make sure the house code setting of the RC-38S
remote control matches the house code setting
of the primary remote.
• Make sure the remote room code setting is
correct.
• If used in a room where a Bose
®
amplifier is
located make sure:
• the remote and amplifier room codes match.
• the indicator on the amplifier is lit to show it is
working.
Intermittent response
from the LIFESTYLE
®
system to RC-38S
remote commands
• Check the batteries to see if they need changing.
• Move the remote to see if the problem is simply
caused by “dead spots” in the building.
• If the above actions do not solve the problem,
you may need to obtain a remote control antenna
extender cable.
• To request one from Bose, refer to the address
list provided with your system.
Your system turns
on or off
unexpectedly, or other
tuning changes occur
when no buttons on
the RC-38S remote
have been pressed
• Check to see if someone in the main room is
using the primary remote control.
• If not, you may be experiencing a control
conflict with another LIFESTYLE
®
system near
your home. Changing the house codes in the
primary and in the RC-38S remotes should
solve this problem.
• Refer to your system Operation Guide for details
on when and how to change the house code and
get your system to respond to the new code.