Canon 1 DVR User Manual


 
29
Troubleshooting
Camcorder will not be recognized.
A camcorder not supported by DV-PC Recorder is connected. Check if your camcorder is supported by DV-
PC Recorder ( 6).
Another device such as a CD-ROM drive or hard disk drive (or repeater/hub) is connected to the computer’s
IEEE1394 (DV) terminal. Do not connect any devices to the computer’s IEEE1394 (DV) terminal other than
the camcorder.
More than one camcorder is connected to the computer’s IEEE1394 (DV) terminal. Connect only one
camcorder to the computer’s IEEE1394 (DV) terminal.
The DV CONTROL function of the camcorder is set to [OFF]. Set the DV CONTROL function to [ON]. For
details, refer to the instruction manual of your camcorder.
Even though the dedicated driver (Canon Virtual VCR or AV/C Tape Recorder/Player) is
installed already, the [Found New Hardware Wizard] window appears when starting DV-
PC Recorder.
When you change the computer’s IEEE1394 (DV) card and start DV-PC Recorder, Canon Virtual VCR or
AV/C Tape Recorder/Player will be detected as new hardware. Select [Install the software automatically
(Recommended)] and click [Next] to install the driver.
Cannot select a video folder.
Only folders on a NTFS formatted hard disks can be selected as a video folder. You cannot select a folder on
FAT32 or FAT16 hard disks.
Removable disks or network drives cannot be selected as a video folder.
Recording will not start even when pressing the start/stop button on the camcorder.
The start/stop button on the camcorder is locked. Unlock the button.
[ ] appears on the camcorder screen and recordings cannot be made.
Free hard disk space is less than 0.5 GB. Change the video folder.
The [Option settings] window is open, or performance check is being carried out. Close the window.
The sequence number of the file exceeds the maximum value (e.g. “DVPC9999999.avi”). Change the video
folder or the file name.
The camcorder is in use with another software. Close the software.
The camcorder does not recognize DV-PC Recorder. Close DV-PC Recorder and restart it.
Recording on the hard disk stops in the middle of the recording.
The hard disk capacity is insufficient. Delete files to make space available, or select a video folder on a hard
disk with sufficient capacity.
The recorded picture is lacking.
The recording speed of the hard disk is insufficient. Make a performance check ( 18). We recommend
defragmenting the drive before you start recording.
A program other than DV-PC Recorder is started. Close all programs other than DV-PC Recorder before
recording. If an anti-virus software is activated, deactivate it.
The processing capacity of your computer is insufficient. Set the preview size to [Small] or [No preview] (
17).