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Troubleshooting
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Before resorting to maintenance service, please kindly the following chart.check with
The player breaks
down when a USB
drive or memory
card is inserted
into the player.
The connected USB drive or the memory card is
probably not of an original version.
The player cannot play any USB drive and
memory card of non-original version.
In case the player breaks down, turn it off
and unplug it from the power supply. Then,
connect it to the power supply and switch it
on again. The player will resume the normal
status.
Sound
There is no sound
or the sound is
distorted.
The audio cables aren't connected securely.
The volume is set to the minimum level.
The sound is switched off.
The disc is in fast forward/reverse playback.
Connect the audio cables securely.
Turn up the volume.
Press [MUTE] on the remote control to
switch on the sound.
Press [PLAY/PAUSE].
The remote
control does not
function.
There is no battery in the remote control.
The batteries are out of charge.
The remote control isn't pointed to the remote
sensor.
The remote control is out of its operating area.
The unit is shut down.
Install two AAA/1.5V batteries in it.
Replace the batteries with new ones.
Make sure that the remote control is
pointed to the remote control sensor.
Make sure the remote control is within
the operating area.
Switch off the unit and disconnect it from
the AC outlet. Then power on the unit again.
Unable to play a
disc
This disc is placed in the disc tray in a wrong way.
The rating of the disc is higher than the rate
set in the parental control item.
The unit isn't compatible with the disc.
The disc is dirty.
Check that the disc is placed in the disc
tray with its label side upwards.
Reset the settings in the parental control
item.
Clean the disc.
Only compatible discs will be able to be played.
Symptom Cause(s)
Remedy
The buttons on the
unit work.do not
Switch off and unplug the unit.
Then connect the plug to the power supply
and switch it on again.
The unit is being interfered with static electricity
etc.
Picture
There is no picture
or the picture is
distorted.
Connect the video cable securely.
Press [V-MODE] repeatedly until the
picture becomes normal again.
Set an appropriate video input mode.
The video cable isn't connected securely.
Video output mode of the unit isn't correctly set.
Video input mode of the connected TV isn't
correctly set.
The AC power cord is not connected to the power
supply or is not connected to a power supply
securely.
Please check that the AC power cord
is connected securely.
No Power