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Troubleshooting
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Please check the following items before calling for the repair services.
Problem Check item Reference page
TV set
Control/System lock up · The TV may have malfunctioned. -
· Switch your TV off and on again with the main 18
button on the TV set.
Remote control does · Perform control/system lock up reset (as above)
not work. · Replace the batteries in the remote controller. 9
· Make sure the Remote sensor window is not -
understrong light e.g. a fluorescent lamps.
Local buttons do not work. · Has the Child lock been switched on? 21
No picture and no sound. · Check that the TV set is switched on at the main switch. 18
No picture. · Make sure the brightness and contrast are not set to minimum. 19
No colour · Make sure the Colour is not set to minimum. 19
· Check the System settings. 16
Picture is too light or too dark. · Adjust the Brightness, Contrast. 19
The picture is improperly tinted. · Adjust the Colour temperature. 21
· Check the Tint adjustment (NTSC signal) 19
No sound. · Check that the volume is not set to minimum. 20
· Check sound is not muted. 20
· Make sure headphones are not connected. 13
Aerial
The picture is not sharp. · Reception may be weak.
The picture shakes. · The quality of the broadcast may also be poor.
· Make sure the aerial is facing the correct direction.
· Chcek that the outside aerial is not disconnected.
The picture is ghosted. · Mountains or high buildings can cause double pictures.
· Try changing the direction of the aerial.
The picture is spotted(snow). · There may be interference from automobiles, trains, high voltage lines,
neon lights, etc.
· There may be interference between the aerial cable and power cable.
· Try positioning cables further apart.
Picture has lines and faded · Transmission aerial of amateur radios and cellular phones may cause
colours. interference.
· Position the TV set as far away as possible from devices that may cause
interference.
PC
Poor image · Adjust the Phase and Frequency. 26
Image is not centered on screen · Adjust the Horizontal and vertical position. 26