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Using Troubleshooting Tools
USING TROUBLESHOOTING TOOLS
Your receiver has troubleshooting tools that you can use to solve many common
problems.
Resetting Your Receiver
1 Press and hold the receiver POWER button until the front panel lights blink.
2 Release the POWER button.
The receiver will take several minutes to reset, will display the message “Acquiring
Satellite Signal”, may download the Program Guide, and then will return you to
programming.
Diagnostics
The Diagnostics screen allows you to check the phone and broadband Internet connection
of your receiver.
1 Press MENU, select System Setup, then select Diagnostics.
• Connection—Tests for a valid phone connection or broadband Internet connection.
• Call Out—Updates the receiver’s smart card records. If “No Call Out Pending” is
displayed, the receiver does not need to have its smart card records updated.
2 Select Done to exit the Diagnostics screen.