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Connecting the Phone Line
CONNECTING THE PHONE LINE
You must keep the receiver connected to an active telephone line to order Pay-Per-View
programs, use all of the DishHOME Interactive features, or use other services from DISH
Network with your remote control.
Note: You may be able to use a wireless modem jack. However, this may not support all
the features of this receiver, such as Caller ID. See www.dishnetwork.com for compatible
modem products. If you have a Digital Subscriber Line (DSL), you may have to install a
DSL filter between the receiver’s back panel Phone Jack and the telephone wall jack to
successfully connect with DISH Network. You can obtain a filter from your DSL provider.
Phone Line Connection
Connect a telephone cable with a standard RJ-11 connector between the receiver’s back
panel P
HONE connection and an active telephone connection as shown below.
Note: Do not connect the phone line to the E
THERNET connection. If you accidentally
connect the phone line to the E
THERNET port, all phones in your home may stop
functioning.
Phone Connection Recommendations for VoIP
If you have a VoIP (Voice over Internet Protocol) phone service, the following tips may
help improve the chances of the satellite receiver successfully connecting to DISH
Network using the VoIP phone service.
Note: Not all VoIP services will function with the receiver.
• Manually set the VoIP equipment for the proper bandwidth, to the highest bandwidth
possible, using the VoIP equipment’s instructions.
• Use other settings or connections suitable for modems or fax machines.
• For Vonage VoIP customers only, using the phone prefix *99 in the phone systems
setup can allow the VoIP connection to switch to its highest possible bandwidth.
Follow the steps in Phone System Setup, below, to enter a phone prefix.
Phone Jack
Optional
Phone Coupler
Phone
Y-Adapter
Phone Jack
Optional
Phone Coupler