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Troubleshooting
29
DX-32L/37L/40L/46L
2 Press or to highlight Setup, then press . The Setup menu
opens.
3 Press or to highlight Restore Default, then press ENTER.
A confirmation box opens.
4 Press or to select Yes, then press ENTER.
5 Press EXIT to close the menu.
Troubleshooting
Before calling for service, check the following information for possible
solutions to problems you may experience. If none of these solutions
work, turn off the TV, then turn it on again.
Caution: Do not try to repair the TV yourself. Refer all servicing to
qualified repair personnel.
Video and audio
Remote control
Problem Solution
No picture (screen is not lit)
and no sound.
• Make sure that the power cord is
plugged in.
•Press POWER on the TV or the
remote control.
• Make sure that the correct video
input source is selected. For more
information, see “Selecting the
video input source” on page 13.
• Try another channel. The station
may be experiencing problems.
Dark, poor, or no picture
(screen is lit), but sound is
good.
• Adjust the brightness. For more
information, see “Adjusting the
TV picture” on page15.
• Make sure that the correct picture
mode is selected. For more
information, see “Adjusting the
TV picture” on page15.
• Make sure that the antenna or
cable TV is connected correctly
and securely. For more
information, see “Connecting an
antenna, cable TV, or satellite TV
box” on page 10.
No color, dark picture, or
color is not correct.
• Adjust the color saturation. For
more information, see “Adjusting
the TV picture” on page 15.
MENU
Exit
Closed Caption
Menu Settings
Input Label
Audio Only
Audio Channel
O
SetupPicture
Select
Move
VGA Settings
Parental Controls
Time
Restore Default
Only snow (noise) appears
on the screen.
• Try another channel. The station
may be experiencing problems.
• Make sure that the antenna or
cable TV is connected correctly
and securely. For more
information, see “Connecting an
antenna, cable TV, or satellite TV
box” on page 10.
• Check the signal strength. See
“Checking digital TV signal
strength” on page 20.
Dotted lines or stripes
appear on the screen.
• Adjust the antenna.
• Move the TV away from noise
sources such as cars, neon signs,
or hair dryers.
Double images. • Use a highly directional outdoor
antenna or cable TV.
The picture has a few bright
or dark spots.
• A few bright or dark spots on an
LCD screen is normal. It does not
affect the operation of this TV.
Good picture, but no
sound.
• Make sure that the sound is not
muted.
• Make sure that the sound mode is
set to Stereo or Mono. For more
information, see “Selecting the
audio mode” on page 16.
Audio noise. • Make sure that there is no
interference with infrared
equipment such as a cordless
telephone or headphones. Move
the infrared equipment away
from the TV to eliminate the
noise.
Problem Solution
Remote control does not
work.
• Make sure that the power cord is
plugged in.
• Make sure that there are no
obstructions between the remote
control and the remote control
sensor on the front of the TV.
• Make sure that the batteries are
installed correctly. For more
information, see “Installing
remote control batteries” on
page 8.
• Replace the batteries. For more
information, see “Installing
remote control batteries” on
page 8.
Trouble programming your
existing universal remote
control.
• See instructions and a table of
common codes in “Programming
a universal remote control to
work with your TV” on page 8.
• Codes are subject to change. For
up to date codes, go to
www.dynexproducts.com.
• Replace the batteries. For more
information, see “Installing
remote control batteries” on
page 8.
• Refer to the User Guide that
accompanied your universal
remote control and contact the
manufacturer if problems persist.
Problem Solution
DX-32L-37L-46L150A11_10-0012.book Page 29 Thursday, January 14, 2010 8:30 AM