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TroubleshootingDX-32L200A12/DX-37L200A12/DX-46L262A12
General
Problem Solution
No power • Make sure that the power cord is
correctly connected to your TV and a
power outlet.
• Unplug the power cord, wait 60 seconds,
then plug the cord back in and turn on
your TV.
• Other devices (for example, surround
sound receiver, external speakers, fans, or
hair dryers) may be interfering with your
TV. Try turning off one device at a time to
determine which device is causing
interference. Once you have determined
which device is causing interference,
move it further from the TV to eliminate
the interference.
“No signal” error
message is
displayed
•Press INPUT and make sure that you have
selected the correct input for the device
or service you are trying to use.
• If you are using a cable or satellite box,
use the remote that came with that box
to change channels.
After Auto
Channel Search,
there are no
channels
• Reception can vary by channel
depending on the broadcast power level
of a given station. Contact your cable or
satellite TV provider.
• Make sure the antenna or cable/satellite
TV is connected securely to your TV.
• Try replacing the cable between the
antenna/cable or cable/satellite box and
your TV.
One or more
channels do not
display.
• Make sure that the channels are not
blocked. See “Setting parental control
levels” on page 24.
• Make sure that the channels are not
hidden. The channel may have been
deleted from the channel list. You can
tune to the channel by pressing the
number buttons or you can add the
channel back to the channel list. See
“Hiding channels
” on page 21.
• If you are using a cable or satellite box,
use the remote that came with that box
to change channels.
• Make sure you have the correct input
selected to view channels from the cable
or satellite box.
• If you are using an antenna, the digital
channel signal may be low. To check the
digital channel signal strength, see
“Checking the digital signal strength
” on
page 23.
Password is lost. • Enter 9999 to access parental controls,
then set a new password. See “Setting or
changing the password” on page 23.
Some settings
cannot be
accessed.
• If a setting is grayed, the setting is not
available in the current video input
mode.
TV cabinet creaks. • When the TV is in use, the temperature
rises naturally and may cause the cabinet
to expand or contract which can cause a
creaking noise. This is not a malfunction.
Control buttons
do not work
• Make sure that the Button Lock option is
set to No. See “Locking control buttons
”
on page 26.
• Unplug the power cord, wait a few
seconds, then plug the cord back in and
turn on your TV.
TV keeps turning
off
• Make sure that the sleep timer is not
turned on. See “Setting the sleep timer
”
on page 30.
Note
If the problem is not solved by using these
troubleshooting instructions, turn off your TV, then
turn it on again.
DX-32L-37L-46L_11-1082_MAN_V2_EN.book Page 38 Tuesday, November 22, 2011 1:09 PM