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TroubleshootingDX-55L150A11
• Caption–Lets you set up closed captions. Choose from
Analog Closed Caption, Digital Closed Caption, and
Digital Caption Style.
• Analog Closed Caption–CC1, CC2, CC3, CC4, TEXT1,
TEXT2, TEXT3, and TEXT4.
• Digital Closed Caption–Service1, Service2,
Service3, Service4, Service5, and Service6.
• Digital Caption Style–There are two digital caption
styles. One is the automatic function set by the
broadcaster, and the other is the custom style where you
can adjust the font size, color, opacity, background color,
and so on.
• Reset Default–Resets the TV to its original factory settings.
4 Press MENU to return to the previous menu, or press EXIT to
close the menu.
Troubleshooting
Before calling for service, check the following information for possible
solutions to problems you may experience. If none of these solutions
work, turn off the TV, then turn it on again.
Caution: Do not try to repair the TV yourself. Refer all servicing to
qualified repair personnel.
Video and audio
Remote control
Problem Solution
No picture (screen is not lit)
and no sound.
• Make sure that the power cord is
plugged in.
• Press POWER on the TV or the
remote control.
• Make sure that the correct video
input source is selected. For more
information, see “Selecting the
video input source” on page 11.
• Try another channel. The station
may be experiencing problems.
Dark, poor, or no picture
(screen is lit), but sound is
good.
•Adjust the brightness. For more
information, see “To adjust the
picture:” on page 13.
• Make sure that the correct picture
mode is selected. For more
information, see “To adjust the
picture:” on page 13.
• Make sure that the antenna or
cable TV is connected correctly
and securely. For more
information, see “Connecting an
antenna, cable TV, or satellite TV
box” on page 9.
No color, dark picture, or
color is not correct.
• Adjust the color saturation. For
more information, see “Adjusting
the picture” on page 13.
Only snow (noise) appears
on the screen.
• Try another channel. The station
may be experiencing problems.
• Make sure that the antenna or
cable TV is connected correctly
and securely. For more
information, see “Connecting an
antenna, cable TV, or satellite TV
box” on page 9.
Dotted lines or stripes
appear on the screen.
• Adjust the antenna.
• Move the TV away from noise
sources such as cars, neon signs,
or hair dryers.
Double images. • Try using a highly directional
outdoor antenna or cable TV.
The picture has a few bright
or dark spots.
• A few bright or dark spots on an
LCD screen is normal. It does not
affect the operation of this TV.
Good picture, but no
sound.
• Make sure that the sound is not
muted.
• Make sure that the sound mode is
set to Stereo or Mono. For more
information, see “Selecting the
audio mode” on page 14.
Audio noise. • Make sure that there is no
interference with infrared
equipment such as a cordless
telephone or headphones. Move
the infrared equipment away
from the TV to eliminate the
noise.
Problem Solution
Remote control does not
work.
• Make sure that the TV power cord
is plugged in.
• Make sure that there are no
obstructions between the remote
control and the remote control
sensor on the front of the TV.
• Make sure that the batteries are
installed correctly. For more
information, see “Installing
remote control batteries” on
page 6.
• Replace the batteries. For more
information, see “Installing
remote control batteries” on
page 6.
Trouble programming your
existing universal remote
control.
• See instructions and a table of
common codes in “Programming
a universal remote control to
work with your TV” on page 7.
• Codes are subject to change. For
up to date codes, go to
www.dynexproducts.com.
• Replace the batteries. For more
information, see “Installing
remote control batteries” on
page 6.
• Refer to the User Guide that
accompanied your universal
remote control and contact the
manufacturer if problems persist.
Problem Solution
DX-55L150A11_10-1135_MAN_ENG_V1.book Page 16 Monday, October 25, 2010 12:02 PM