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26
TROUBLESHOOTING
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If this unit does not perform properly when operated as instructed in this manual. Refer to the following:
• Some functions are not available in specific modes, but this is not a malfunction. Read the description in this manual
for details on correct operations.
• Playback from a desired track and random playback are not available during programmed playback.
• Some functions are prohibited on some discs.
Symptom Remedy
DVD • VCR
No power. • Make sure the power plug is connected to an AC outlet.
• Make sure the power is turned on.
This unit does not respond to the
remote control.
• Check if the power plug is connected to an AC outlet.
• You have to be within 23 feet (7m) of this unit.
• Check if a cassette tape or disc is in this unit.
Poor picture or noise. • Interference signal may be received. Change the position and direction of the unit.
VCR
Cannot record a TV program. • This unit does not have a tuner to receive TV broadcasting.
• You must connect this unit to TV with audio/video output jacks or an external tuner to
record TV programs. Refer to “Recording & OTR (One -touch Timer Recording)” on page 20
and “Satellite Link” on page 22.
Timer recording is impossible. • Make sure the timer program is set correctly.
• Make sure [TIMER REC] indicator on this unit lights up. If not, press [TIMER SET].
• Make sure the VCR clock is set correctly.
Cannot go into record mode. • Make sure the cassette tape has a record tab. If needed, cover the hole with adhesive tape.
• Activate this unit in VCR mode. Press [VCR ] on the remote control so that the [VCR]
indicator will illuminate.
Playback picture is partially noisy.
• Adjust tracking control for a better picture by pressing [TRACKING K / L].
Cannot view a picture but the audio
is OK.
• Head cleaning may be necessary. Refer to “Auto Head Cleaning” (page 27).
No or poor, playback picture. • Fine tune your TV.
• Connect the video cable firmly.
Video or color fades in and out when
making a copy of a cassette tape.
• You cannot copy a copyrighted cassette tape.
Cannot remove the cassette tape. • Check if this unit is in the VCR mode. If not, press [VCR ] on the remote control to switch
the mode.
DVD
No picture. • Connect the video cable firmly.
• Insert a correct video disc that can be played back on this unit.
• Press [DVD ] on the remote control. Check if the [DVD] indicator will illuminate. Then try
other DVD features.
Disc cannot be played back. • Insert the disc.
• Clean the disc.
• Place the disc correctly with the label side up.
• Cancel the parental lock or change the control levels.
• Handle a disc with special care so that it does not have fingerprints, scratches, or dusts on
its surface.
No sound. • Connect the audio cables firmly.
• Turn on the power of the audio component.
• Correct the audio output settings.
• Correct the input settings on the audio component.
No DTS audio is output. • This unit does not support DTS audio.
Distorted picture. • Connect this unit directly to the TV.
• There are some cases where pictures may be slightly distorted, and those are not a sign of a
malfunction.
• Although pictures may stop for a moment, this is not a malfunction.
Audio or subtitle language does not
match the setting.
• The selected language is not available for audio or subtitles on the DVD.
The camera angle cannot be
changed.
• The DVD does not always contain sequences recorded from different camera angles.
Audio or subtitle language
cannot be changed.
• The DVD does not always contain audio source or subtitles in the selected language.
“ ” appears on the TV screen,
prohibiting an operation.
• The operation is prohibited by this unit or the disc.
TROUBLESHOOTING
Troubleshooting Guide