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Troubleshooting
www.gateway.com
Avoiding image burn-in
■ Displaying the same stationary images over an extended period of time,
such as a black bar, stock ticker, video game, or a shopping channel logo,
can leave a permanent ghost image (burn-in). Avoid burn-in by mixing
your viewing patterns. Do not show the same stationary image for more
than 15% of your total viewing time in any one week.
■ Your warranty does NOT cover screen burn-in.
Troubleshooting
Use the following information to solve common problems.
You cannot see a picture
■ Make sure that the power cord is plugged into a grounded electrical outlet.
■ Make sure that the main power switch and power button are turned on.
■ Make sure that the selected input source is connected to a working input
source.
■ If your plasma TV is connected to your computer in RGB mode, press any
key on your keyboard to “wake” your computer.
You see a distorted picture or hear unusual sound
■ You may be getting interference from electrical appliances, cars,
motorcycles, or fluorescent lights. Try moving your plasma TV to another
location.
The color is abnormal
■ Make sure that the input source cable is connected securely and correctly
to the back of your plasma TV.
The picture has abnormal patterns
■ Make sure that the input source cable is attached securely and correctly
to the back of your plasma TV.
■ Make sure that the video input source is within the range of your
plasma TV. Compare the video input source’s specifications with your
plasma TV specifications.
09359.book Page 45 Wednesday, July 30, 2003 9:01 AM