Filter
Top Products
www.gateway.com
11
No picture
• Make sure that the power cord is connected correctly to both the back of your monitor and
the power outlet. For more information about connecting the power cord, see “Connecting
power” on page 4.
• Make sure that the video cable is connected securely to the back of your monitor and
computer. For more information about connecting the video cable, see “Connecting video
inputs” on page 3.
• Make sure that your monitor is turned on.
• If you have the monitor connected to your notebook’s video port, you have two options:
• If your notebook supports dual displays, you can use both your notebook’s display and
this monitor in extended desktop multi-monitor mode. See Windows Help to learn how
to enable multiple monitors.
• You can also use this monitor as your primary monitor and not use the notebook’s
screen. Notebook computers typically have an F
N key combination that lets you toggle
between your notebook’s display, an externally attached display, and both at the same
time. See your notebook’s user guide for more information.
• If the power LED is orange:
• Make sure that your computer is turned on.
• Move the mouse or press any key on the keyboard to bring your monitor out of sleep
mode.
• Restart your computer with your monitor turned on.
• Make sure that the video cable is not damaged.
• Check the end of the video cable for any pins that might be bent or pushed in.
• Turn off your monitor and unplug the video cable from the back of your computer. Turn
your monitor back on and wait for ten seconds. If your monitor is functioning correctly, a
“No Signal” message appears. For more information about connecting the video cable, see
“Connecting video inputs” on page 3.
Display colors are wrong
• Press the Menu button, then press the Auto button to automatically adjust the display image
to the ideal settings.
• Restart your computer with your monitor turned on.
• Make sure that the video cable is connected securely to the back of your monitor and your
computer. For more information about connecting the video cable, see “Connecting video
inputs” on page 3.
• Make sure that the video cable is not damaged.
• Check the end of the video cable for any pins that might be bent or pushed in.
Picture has shadows or “ghosts”
• Press the Menu button, then press the Auto button to automatically adjust the display image
to the ideal settings.
• Remove any extension cables or switchboxes.
• Make sure that the video cable is connected securely to the back of your monitor and your
computer. For more information about connecting the video cable, see “Connecting video
inputs” on page 3.
• Make sure that the video cable is not damaged.
• Check the end of the video cable for any pins that might be bent or pushed in.
• If you are using a VGA connection, make sure that you use the VGA cable that came with
your monitor.