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Help and advice
Frequently asked questions What you can do
Can I change the audio language for the
programme I am watching?
Yes. Some channels broadcast other audio
languages. Press the [AUDIO] button when you are
watching a programme to see if other languages are
available.
Do I have to retune my digital box when
digital switchover happens in my region?
No. All freesat receivers do not have to be retuned as
it receives its signal from a satellite and not an aerial.
Do I have to retune my digital box when new
channels are added?
No. Your digital box will automatically add new
freesat channels for you, and display them in the
programme guide and channel list.
Can I use ‘red button’ interactive services
with this digital box?
Yes. Some channels offer interactive services such as
news, sport and weather. When interactive services
are available, a red dot will appear in the top right-
hand side of the screen. Simply press the red button
on your remote control to access them.
Can I add ‘FTA (Free To Air)’ channels to my
digital box?
Yes. You can add these using the ‘Add Non-Freesat
Channels’ menu. See page 19 for more information.
Why can’t I see my FTA channels? Free to Air channels are not shown in the TV
programme guide. Make sure that ‘Show Non-
Freesat Channels’ is set to ‘yes’. Press the [CH
LIST] button to see them. See page 19 for more
information.
How can I find out system information about
my digital box?
Press the ‘MENU’ button and select ‘System
Information’.
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