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TROUBLESHOOTING (DVD)
• The player does not play.
• No sound.
• A disc is playing but screen does
not appear or poor screen appears.
• Sound is irregular.
• Remote control does not work.
• Dolby Digital sound does not
work
• [AUDIO] or [SUBTITLE] button
does not work.
• [ANGLE] button does not work
while a DVD is playing.
•“MENU” does not appear while a
DVD is playing.
• Screen shakes or appears only in
black and white. (or Subtitles
shake)
• The file name of MP3 (CD-R)
appears with strange letters.
• Any MP3 (CD-R) file isn’t
displayed.
Checks
Symptom
➤ If a DVD is from overseas, it may not play. Make sure the
DVD’s region code is 1 or All.
➤ Make sure the DVD is inserted in the right direction.
➤ If it is a CD-ROM for a PC or DVD-ROM, it will not play.
➤ Play mode may be slow or paused. (In variable speed play, no
sound comes through)
➤ Check audio connections.
➤ Make sure TV and amplifier are working correctly.
➤ Check "AUDIO" items in the SETUP menu.
➤ Did you turn on your TV?
➤ Check video connections.
➤ The player may be paused.
➤ The disc may have some contaminants or be damaged.
➤ The disc may be defective.
➤ Check the connection with Dolby Digital amplifier.
➤ Make sure plugs are securely connected.
➤ Some contaminants may be present in connection terminal.
➤ To operate DVD, first press the [DVD] button.
➤ Unplug the power plug and plug it again.
➤ Make sure you are within 23 feet (7 meters) of the unit, and
that there are no obstacles between the remote and the front
panel.
➤ Battery may be weak or dead.
➤ Dolby Digital sound works only with a Dolby Digital amplifier.
➤ Make sure there is a "Dolby Digital" mark on the DVD.
➤ If using the digital output, press [STOP], then press [SETUP]
and make sure "DIGITAL OUTPUT" is set to "BITSTREAM".
➤ Make sure all components are connected correctly.
➤ If a DVD does not include language information, these
functions are not supported.
➤ “ANGLE” is supported only if the DVD contains multi angle
scenes.
➤ Make sure you are within 23 feet (7 meters) of the unit, and
that there are no obstacles between the remote and the front
panel.
➤ Battery may be weak or dead.
➤ A DVD may not contain menu information.
➤ A disc may have some contaminants or be damaged.
➤ If you playback a PAL DVD disc with region code "ALL", the
playback screen may shake.
➤ The unit only recognizes MP3 file names with letters, numbers
and special symbols. The maximum length is 10 characters.
➤ Unrecognized characters will be displayed as “----”.
➤ If the surface of the disk is damaged, file display and playback
is not possible.