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6. Cannot watch scrambled channels.
- Check that you have the appropriate Smartcard. Reinsert the Smartcard and make sure it initializes
correctly.
- Check in the menu that the product is detecting the Smartcard.
- Check in the menu that you have a valid and working subscription to the channels you wish to view.
- Ensure that the Smartcard is not damaged.
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7. No password information is given.
- The default password is always 0000.
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8. Channel search does not work.
- Check that your cable is connected correctly.
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9. Cannot update new software.
- You can get an update. If the product does not show a message requesting update, that means no
software is available.
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10.Cannot watch pay channels.
- Check in the menu that you have a valid and working subscription to the channels you wish to view.
- Contact your network operator for more information.
GB 59