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Service and Support
74. Service and Support
You can get information such as a troubleshooting guide, software upgrades and
product support guide from the following web sites and call center (Hotline).
Please try to contact to your local dealers first when you have any problem.
Web site and e-mail
Homepage
http://www.humaxdigital.com (English)
http://www.humaxdigital.com (Deutsch)
http://www.humaxarabia.com (Arabic)
HCSA (Humax Customer Service Area)
Software Download, Information and Technical Q&A
http://www.humaxdigital.com / hcsa (English)
http://www.humaxdigital.com /Deutsch / hcsa (Deutsch)
E-mail (Technical Q&A)
tech-info@humax-digital.co.uk (Europe & North Africa)
techinfo@humax-digital.de (Germany)
callcenterME@humaxdigital.com (Middle East)
Webmaster@humaxdigital.com (Asia & Other area)
Call Center
HUMAX Hotline (United Kingdom)
Tel : 0870 247 8800
Fax : +44 2891 812 932
E-mail: uksupport@humax-digital.co.uk
Open : Local Time in UK (GMT+0)
08:30~18:00 (Monday - Friday)
Support Language : English
HUMAX Hotline (Germany)
Germany: 01805 778 870 ( 0,12/Min)
Other Countries: + 49 1805 778 870 ( 0,12/Min+ International Call Charge)
Open: Local Time in Germany (GMT+1)
08:00 - 20:00 (Monday - Friday)
08:00 - 18:00 (Saturday)
Support Language: Deutsch/English
HUMAX Hotline (Italy)
Tel : 899 100080
Fax : +39 0471 543749
E-mail : info@mediasat.com
Open : Local Time in Italy (GMT+1)
08:00~18:00 (Monday - Friday)
Support Language : Italian
For hardware repair, please refer to support website. (Homepage or HCSA)