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Insignia 15"/19"/22"/24" LED-LCD TV
www.insigniaproducts.com
Note: If the problem is not solved by using these troubleshooting
instructions, turn off your TV, then turn it on again.
Specifications
Specifications are subject to change without notice.
Warranty
Dimensions and weight
Screen
After Auto Channel
Search, there are no
channels
• Reception can vary by channel depending on the
broadcast power level of a given station. Contact
your cable or satellite TV provider.
• Make sure the antenna or cable/satellite TV is
connected securely to your TV.
• Try replacing the cable between the
antenna/cable or cable/satellite box and your
TV.
One or more channels
do not display.
• Make sure that the channels are not blocked. See
“Setting parental control levels” on page42.
• Make sure that the channels are not hidden. The
channel may have been deleted from the
channel list. You can tune to the channel by
pressing the number buttons or you can add the
channel back to the channel list. See “Hiding
channels” on page 36.
• If you are using a cable or satellite box, use the
remote that came with that box to change
channels.
• Make sure that you have the correct input
selected to view channels from the cable or
satellite box.
• If you are using an antenna, the digital channel
signal may be low. To check the digital channel
signal strength, see “Checking the digital signal
strength” on page 38.
Password is lost.
•Enter 9999 to access parental controls, then set
a new password. See “Setting or changing the
password” on page 39.
Some settings cannot be
accessed.
• If a setting is grayed, the setting is not available
in the current video input mode.
TV cabinet creaks.
• When the TV is in use, the temperature rises
naturally and may cause the cabinet to expand
or contract which can cause a creaking noise.
This is not a malfunction.
Control buttons do not
work
• Make sure that the Button Lock option is set to
Off. See “Locking control buttons” on page 40.
• Unplug the power cord, wait a few seconds, then
plug the cord back in and turn on your TV.
TV keeps turning off
• Make sure that the sleep timer is not turned on.
See “Setting the sleep timer” on page 47.
Problem Solution
NS-15E720A12 NS-19E720A12 NS-22E730A12 NS-24E730A12
Parts: 2 years
Labor: 2 years
Parts: 2 years
Labor: 2 years
Parts: 2 years
Labor: 2 years
Parts: 2 years
Labor: 2 years
NS-15E720A12
Without stand:
15.16 × 10.39 × 1.69 in.
(385 × 255 × 43 mm)
3.31 lbs. (1.5 kg)
With stand:
15.16 × 11.34 × 5.43 in.
(385 × 288 × 138 mm)
3.75 lbs (1.7 kg)
NS-19E720A12
Without stand:
17.95 × 11.69 × 1.73 in.
(456 × 297 × 44 mm)
5.95 lbs. (2.7 kg)
With stand:
17.95 × 12.99 × 5.43 in.
(456 × 330 × 138 mm)
6.39 lbs (2.9 kg)
NS-22E730A12
Without stand:
20.51 × 13.31 × 1.89 in.
(521 × 338 × 48 mm)
7.5 lbs (3.4 kg)
With stand:
20.51 × 14.72 × 6.3 in.
(521 × 374 × 160 mm)
8.2 lbs (3.7 kg)
NS-24E730A12
Without stand:
22.95 × 15.04 × 1.77 in.
(583 × 382 × 45 mm)
9.92 lbs (4.5 kg)
With stand:
22.95 × 16.5 × 6.3 in.
(583 × 419 × 160 mm)
10.58 lbs (4.8 kg)
Screen size measured
diagonally
NS-15E720A12: 15.6 in.
NS-19E720A12: 18.5 in.
NS-22E730A12: 21.5 in.
NS-24E730A12: 23.6 in.
Display type LCD (all models)
Panel 60 Hz vs.120 Hz 60Hz (all models)
Display resolution
NS-15E720A12: 720p
NS-19E720A12: 720p
NS-22E730A12: 1080p
NS-24E730A12: 1080p
Panel resolution
NS-15E720A12: 1366 (H) × 768 (V)
NS-19E720A12: 1366 (H) × 768 (V)
NS-22E730A12: 1920 (H) × 1080 (V)
NS-24E730A12: 1920 (H) × 1080 (V)
Aspect ratio 16:9 (all models)
Contrast ratio (typical)–panel
NS-15E720A12: 600:1
NS-19E720A12: 1000:1
NS-22E730A12: 1000:1
NS-24E730A12: 1000:1
Dynamic contrast ratio–
list value
5000:1 (all models)
Brightness (center typical)
cd/m2
NS-15E720A12: 220
NS-19E720A12: 250
NS-22E730A12: 250
NS-24E730A12: 280
Comb filter 3d y/c digital (all models)
Response time
NS-15E720A12: 8 ms
NS-19E720A12: 5 ms
NS-22E730A12: 5 ms
NS-24E730A12: 5 ms