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User and
Installation Guide
PROBLEMS AND SOLUTIONS TABLES
Note: For warranty service on your recorder, call the number printed on the
outside back cover of this Guide.
Use this section if you encounter problems operating the system. Look in this section for a
description of your problem before calling the Service Center. Many problems arise from
basic misunderstandings of how the system operates, especially when you are just becoming
familiar with it. This section addresses many situations, usually with a simple solution for
each one.
Do the following to solve your particular problem.
1. Review the section in this Guide that relates to your problem.
2. If you cannot find a solution, then find the section of the following tables that relates to your
problem. Look down the What Is Happening column until you find your problem.
3. If you are interested, read the information in the Possible Why column.
4. Try each of the suggested solutions in the What to Do column.
If this does not solve your problem, or if you cannot find your problem in these tables, call
the DISH Network Service Center at 1-800-333-3474, or see the Dish Network's home page
at http:// www.dishnetwork.com on the World Wide Web.