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Troubleshooting
PROBLEMS CHECK
There is no power
- Check for a blown fuse or circuit breaker or a power outage.
- Check that the plugs on the power cords from the TV and receiver are
connected to wall outlets.
The power lamps do
not light even though
the TV is on
Check that POWER INDICATOR in the MENU is not set to OFF.
There is no picture or
sound
- The antenna could be disconnected.
- The input mode could be set improperly. See page 54.
- The tuner (AUTO TUNER SETUP) could be set improperly. See page 33.
- The TV station may be having difficulties. Check to see if other stations
are working.
Remote control is not
operating properly or
at all
- Check to see that the batteries are still working and properly installed.
- Make sure the remote has a clear sight path to the TV.
- Check that the TV/CATV switch is in the proper position.
- You may be too far from the TV. You must be within 23 feet (7 meters).
- Use the remote control while pointing it at the screen.
You cannot select a
certain channel
- Make sure the channels have been programmed. See “Channel
Summary” on page 33.
- Check to see if the channel is locked. See “Channel Summary - Lock”
page 34.
The power turns off
by itself
- Make sure the set did not become unplugged.
- Perhaps the ON/OFF TIMER is set. See page 51.
- Check to see if the Sleep Timer was set. See page 57.
It does not operate
correctly
This television is operated by a microprocessor. It is possible that external
noise or interference is causing the problem. If the television does not
function correctly, remove the power plugs of the TV and Receiver from
the wall outlets and wait a while before inserting them into the wall outlets
again and operating the television.
The clock is wrong The power was interrupted and the clock was not reset. See page 50.
The color quality is
poor
- Tint and Color may be improperly adjusted. See page 47.
- The VIDEO STATUS mode may be turned to the wrong setting. See
page 56.
There are line across
the picture
There could be interference from another electrical appliance, such as a
computer, another TV or VCR. Move any such appliances further away
from the TV.
The picture is spotted
There could be interference from a high-wattage appliance, like a hair
dryer or vacuum, operating nearby. Move the antenna away from the
appliance or change to a coaxial cable connection which is less prone to
interference.
Refer to the table below to check the condition. If you think that there is a problem, contact
the JVC Service Center where you purchased the television.