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TROUBLESHOOTING GUIDE
POWER
SYMPTOMS
Connect the A C power cor d to the
AC outlet.
Inser t a video cassette .
Cassette is not inser ted.
No po wer. The AC power cor d is not connected.
TIMER button is depressed.
Although the po wer is on,
the TV/VCR does not
operate .
TV BROADCAST RECEPTION
Press the TIMER button.
Try another c hannel.
TV station e xperiencing pr oblems.
Check picture contr ol adjustments.
Check for sour ce of reception
disturbance .
Check CATV connection or
VHF/UHF antenna, reposition
or rotate antenna.
TV station e xperiencing pr oblems.
Try another c hannel.
Picture control is not adjusted.
Possib le local interf erence .
Picture control is not adjusted.
Check picture contr ol adjustments.
Check for sour ce of reception
disturbance .
Possib le local interf erence .
Check CATV connection or VHF/
UHF antenna, reposition or rotate
antenna.
Antenna (CA TV) connector is not
connected or possib le local interf er-
ence.
Antenna (CA TV) connector is not
connected or possib le local interf er-
ence.
TV station e xperiencing pr oblems.
Try another c hannel.
Antenna (CA TV) connector is not
connected or possib le local interf er-
ence.
Check CATV connection or VHF/
UHF antenna, reposition or rotate
antenna.
Cable TV channel is scramb led.
Try another c hannel.
CATV connector is not connected.
Check all CATV connections.
TV/CATV Mode men u option is set to
the TV mode .
Set the TV/CATV Menu option
to the CA TV mode .
Contact y our Cab le TV compan y.
Make sure TV/CATV menu option is
in the appr opriate mode .
TV/CATV Mode men u option is not
set to the appr opriate mode .
Cable TV ser vice interrupted.
Check UHF antenna.
UHF antenna is not connected.
Poor or no picture .
Poor or no color .
Picture w obbles or drifts.
No CATV reception.
No reception abo ve
channel 13.
Check that MUTING b utton has
not been pressed.
MUTING button is depressed.
Possib le local interf erence .
Check for sour ce of reception
disturbance .
Check CATV connection or VHF/
UHF antenna, reposition or rotate
antenna.
Antenna (CA TV) connector is not
connected or possib le local interf er-
ence.
TV station e xperiencing pr oblems. Try another c hannel.
Poor or no sound.
CAUSE POSSIBLE SOLUTIONS PAGE
32
41
17
28, 29
28, 29
7
47
11, 12
17
47
11, 12
17
11, 12
17
12
21
12
21
11
17
11, 12
47
18
Check the following chart before requesting service.
5B20401A-E/P44-BACK 1/10/02, 4:55 PM48