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Troubleshooting Guide
The viewing angle cannot be changed.
• The DVD disc being played does not contain the
recording of more than one angle.
• You are attempting to switch the angle in a DVD
section where more than one angle is not recorded.
Playback will not start even after a title is selected.
•A viewing restriction (RATING) has been set for the
disc.
The voice or subtitle language selected in the initial setting is not played.
• The DVD disc being played does not contain the
recording of the selected voice or subtitle language.
Disc source
The disc control mode cannot be selected.
• No wire has been connected to the disc changer
input terminal on the unit.
The specified disc does not play, but another one plays instead.
• The specified CD is quite dirty.
• The CD is upside-down.
• The disc is loaded in a different slot from that
specified.
• The disc is severely scratched.
The sound skips.
• Something is touching the disc changer.
• The CD is scratched or dirty.
The display shows that the changer is being played, but no sound can be heard.
• The computer chip in the unit is not functioning
normally.
The specified track will not play.
• Random play or magazine random play has been
selected.
Track repeat, disc repeat, track scan, disc scan, random play, and magazine random play start by themselves.
• The setting is not cancelled.
Can’t remove disc.
• The cause is that more than 10 minutes has elapsed
since the vehicle ACC switch was turned OFF.
MP3/WMA source
Cannot play an MP3/WMA.
• The media is scratched or dirty.
The sound skips when an MP3/WMA is being played.
• The media is scratched or dirty.
• The recording condition is bad.
The MP3/WMA track time isn’t displayed correctly.
• ---
Can’t display the ID3 tag information correctly.
• Record is not made in conformity with the ID3 tag
version 1.x.
The following messages are displayed when certain problems are occurring in your system. Take
the recommended actions.
Hot Error The protective circuit in the unit activates when the temperature inside the unit exceeds 60°C
(140°F), stopping all operation.
]
Cool down the unit by opening the windows or turning on the air conditioner. As the
temperature falls below 60°C (140°F), the disc will start playing again.
Hold Error The protective circuit in the unit activates when the temperature inside the automatic disc
changer exceeds 60°C (140°F), stopping all operation.
]
Cool down the unit by opening the windows or turning on the air conditioner. As the
temperature falls below 60°C (140°F), the disc will start playing again.
Mecha Error The disc player is malfunctioning.
]
Eject the disc and try inserting it again. Contact the Kenwood dealer if this indicator continues
blinking or the disc cannot be ejected.
Disc Error The unplayable discs is inserted.
Read Error The disc is upside-down.
]
Load the disc with the labeled side up.
The disc is quite dirty.
]
Clean the disc, referring to the section on <Disc cleaning> (see page 6).
Region code Error The DVD software encoded for other region code.
Parental level Error The parental level is set to high levels.
Error 07 — 67 The unit is malfunctioning for some reason.
]
Press the reset button on the unit. If the "Error ##" code does not disappear, consult your
nearest service center.
• The viewing angle cannot be changed when the DVD disc
being played does not contain the recording of more than
one angle.
• More than one viewing angle may be recorded only in
limited sections in a disc.
• Check the viewing restriction level (RATING) setting.
• Use a DVD disc containing the recording of the selected
voice or subtitle language.
• Connect the wire to the disc changer input terminal on the
unit.
• Clean the CD.
• Load the CD with the labeled side up.
• Eject the disc magazine and check the number for the
specified disc.
• Try another disc instead.
• Remove whatever is touching it.
• If skipping happens at the same place when the car is
stopped, something with the CD is wrong. Clean the CD.
• Press the reset button on the unit (see page 4).
• Turn off random play or magazine random play.
• The settings for these functions remain on until the
setting to off or the disc ejected, even if the power is
turned off or the source changed.
• The disc can only be removed within 10 minutes of the
ACC switch being turned OFF. If more than 10 minutes
has elapsed, turn the ACC switch ON again and press the
Eject button.
• Clean the media, referring to the CD cleaning of the
section on <About discs> (see page 6).
• Clean the media, referring to the CD cleaning of the
section on <About discs> (see page 6).
• Record the media again or use another media.
• There are times when it isn’t displayed correctly according
to the MP3/WMA recording conditions.
• Record in conformity with the ID3 tag version 1.x.
Also, the display may be incorrect if an MP3 file uses the
ID3 tag v1.x standard and if this standard has been
expanded after production of the machine software.