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56 Troubleshooting
Troubleshooting
6
Picture
Symptom Cause & Solution
There is no picture.
• Select the appropriate video input mode on the TV so the
picture from the unit appears on the TV screen.
• Connect the video connection securely.
• Check the [HDMI Color Setting] in the [Setup] menu is
set to the appropriate item that conforms to your video
connection.
• Your TV may not support the resolution you have set on the
player. Change the resolution that your TV accepts.
• The player’s HDMI OUT jack is connected to a DVI device that
does not support copyright protection.
Picture noise appears • You are playing a disc recorded in a color system that is
different from your TV.
• Set the resolution which your TV accepts.
Sound
Symptom Cause & Solution
There is no sound or the
sound is distorted.
• Connect the audio connection securely.
• The input source setting on the amplifier or the connection
to the amplifier is incorrect.
• The unit is in scan, slow motion, or pause mode.
• The sound volume is low.
• Check that the connected amplifier is compatible with audio
format output from the player.
• The player’s HDMI OUT jack is connected to a DVI device. The
DVI jack does not accept audio signal.
• Check the device connected to player’s HDMI OUT jack is
compatible with audio format output from the player.