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Warranty 99
For assistance call 1(800) 332-2119
Mitsubishi LCD Flat Panel HDTV Limited Warranty
MITSUBISHI DIGITAL ELECTRONICS AMERICA, INC. (“MDEA”) warrants to the original purchaser of this LCD Flat Panel HDTV
that if purchased from an authorized MITSUBISHI Audio/Video Dealer, should it prove defective by reason of improper work-
manship and/or material:
a. Parts. All parts (except any software incorporated into this HDTV) are warranted for a period of one year from the date of the
original purchase at retail. We will repair or replace, at our option, any defective part without charge for the part. Parts used for
replacement may be replaced with those of like kind and quality and may be new or remanufactured. Parts used for replace-
ment are warranted for the remainder of the original warranty period.
b. Embedded Software. MDEA warrants that all software incorporated into this HDTV (the “Embedded Software”) will
perform in accordance with the functional description of Embedded Software in all material respects, but MDEA does not
warrant that the Embedded Software is error-free. The warranty contained in this section shall continue for a period of one
year, from the date of the original purchase from the authorized dealer. If, after prompt notice within the warranty period, MDEA
determines that the Embedded Software has failed to perform in accordance with such functional description in all material
respects and if such failure is not due to accident, misuse, modification or misapplication of the Embedded Software, then
MDEA shall modify or replace the nonconforming Embedded Software at no charge to you, which at MDEA’s sole discretion
may be fulfilled by means of modification or replacement software contained on a replacement memory card for Consumer
installation. The foregoing shall be MDEA’s sole obligation to you under this limited warranty. All rights under this limited war-
ranty on the Embedded Software also subject to your compliance with the terms of the Software License Agreement appli-
cable to this HDTV, and this limited warranty on the Embedded Software shall be null and void if the Embedded Software is
modified or changed in any manner except as specifically authorized by MDEA.
c. Labor. For certain items that are designed to be replaced by the consumer, including (but not limited to) some Embed-
ded Software, the consumer is solely responsible for any replacement labor. For all other parts, we will provide the labor for a
warranty repair by an authorized MITSUBISHI service center without charge for one year from the original date of purchase at
retail.
d. Notice. To obtain warranty service, you must notify an authorized MITSUBISHI service center of any defect within the appli-
cable warranty time period.
BEFORE REQUESTING SERVICE, please review the TV owner’s guide to insure proper installation and correct cus-
tomer control adjustment. If the problem persists, please arrange for warranty service.
1. TO OBTAIN WARRANTY SERVICE:
a. Contact your nearest authorized MITSUBISHI service center whose name and address can be obtained from your MIT-
SUBISHI dealer, by writing to the address provided below, calling MDEA at 800-332-2119, or using the support feature of our
website at www.Mitsubishi-tv.com.
b. Warranty service will be provided in your home or, if required, at an authorized service shop, provided that your television is
located within the geographic territory customarily covered by an authorized MITSUBISHI service center. If not, you must either
deliver your television to an authorized service location at your own expense, or pay for any travel and/or transportation costs
the service center may charge to and from you home. Actual service labor will be provided without charge.
c. Proof of purchase from an authorized MITSUBISHI dealer is required when requesting warranty service. Present your sales
receipt or other document which establishes proof and date of purchase. THE RETURN OF THE OWNER REGISTRATION
CARD IS NOT A CONDITION OF WARRANTY COVERAGE. However, please return the Owner Registration Card so that we can
contact you should a question of safety arise which could affect you.
2. THIS LIMITED WARRANTY DOES NOT COVER:
a. Up to .01% pixel outages (small dot picture elements that are dark or incorrectly illuminated).
b. Cosmetic damage or any other damage where such damage is caused by unauthorized modification, alteration, repairs to
or service of the product by anyone other than an authorized MITSUBISHI service center; physical abuse to or misuse of the
product (or any product damaged by excessive physical or electrical stress); any products that have had a serial number or any
part thereof altered, defaced or removed; product use in any manner contrary to the Owner’s Guide; freight damage; or any
damage caused by acts of God or other factors beyond the reasonable control of MDEA, such as power surge damage caused
by electrical system or damages caused by use of third party mounting brackets or stands. This limited warranty also excludes
service calls where no defect in the product covered under this warranty is found, service calls related to unsatisfactory audio
or visual reception or signal unless caused by a defect in the product that is covered under this limited warranty, all costs,
expenses or any other damages arising from product installation, removal from or re-installation into custom installations or on
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