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Appendices 117
Picture
Symptom Remarks
1. PIP does not display a picture.
• Make sure the V-Chip lock is off.
• Not all inputs can be displayed as a PIP.
2. CableCARD channel is not shown as PIP image
when CableCARD channel is the main image.
Due to the limitations of unidirectional CableCARD service, only one
scrambled CableCARD channel can be tuned, viewed, or recorded at a
time.
3. There is a large black or gray rectangle on the
screen.
The TV’s analog closed captioning has been set to “text” mode in the
Captions menu. Turn off because there is no text information being
broadcast.
4. You cannot see a picture when playing a VHS
tape.
• Display the Device Selection menu and select the correct VCR.
• Check your VCR’s owner’s guide for further troubleshooting.
5. When viewing a stopped VCR, white lines are
rolling on the screen.
• Turn off video mute for the VCR.
• Begin playing the tape.
• Change the VCR input to the antenna input.
6. Screen is black when trying to view digital
channels or IEEE 1394 device.
The PerfectColor™ color balance has been incorrectly set. Press VIDEO
repeatedly until you see the PerfectColor option and press ENTER.
7. A program recorded on your widescreen TV is
distorted when played on a 4:3 TV.
TV was set to Anamorphic when program was recorded. Record
programs in Cropped mode if playing back on a 4:3 TV. Open the
Record menu and select Cropped before making such a recording.
8. Cannot see a picture from a DV Camcorder. DV formatting was not detected during automatic discovery, so you must
specify it manually. Open the Edit NetCommand screen, select Change,
then select the camcorder, Add, and in the Name for 1394 Device
screen, check mark the DV box.
9. DVCR analog/digital problems. If the tape is currently playing but no picture displays, there may be a
mismatch of the media with the display. Press DEVICE to display the
Device Selection menu. Press ENTER for the DVCR device. If digital is
selected, try analog, or if analog is selected, try digital.
Indicators
Symptom Remarks
1. Lamp indicator light is a constant red. Turn the TV off for at least 2 minutes. Turn back on. If light is still red,
the lamp has failed. Replace it. See Appendix G for lamp replacement
information.
2. Lamp indicator light is a constant yellow. Lamp may fail soon. Purchase a new lamp. See Appendix G for lamp
replacement information.
3. Lamp indicator light is a flashing yellow. Lamp cover door is open or lamp cartridge is not secure. See Appendix
G for lamp replacement information.
4. Status indicator light is a constant yellow. Room temperature has exceeded proper levels. Cool the room.
5. Status indicator light is a constant/flashing red. Service is required. Contact your dealer or a Mitsubishi Authorized
Service Center to arrange for a service evaluation. Listings of Mitsubishi
Authorized Service locations can be obtained from our web site, www.
mitsubishi-tv.com or by calling 1-800-332-2119.
Appendix J: Troubleshooting, continued