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English-14
Troubleshooting
Problem Solution
No picture, but a message is
displayed.
• Be sure to perform a channel scan before you watch the TV program.
• Check to see if antenna/cable is properly connected.
No picture • Check to make sure that Video Input is selected to “OPTION“.
• Check to see if this module is properly installed. Move them away from the
monitor if necessary.
No sound • Check to see if monitor’s speaker cable is properly connected.
• Check to see if mute is activated.
• Check to see if volume is set at minimum.
• Check to make sure that Audio Input is selected to “OPTION“.
• Check monitor’s Internal/External speaker switch.
No sound from S/PDIF out • Check to see if optical cable is properly connected.
• Check to see if audio output format (PCM/DOLBY D) for “Sound” setting is
suitable for your digital audio system.
• Check to see if audio output format setting is not set to “Off”.
Not all channels are available after
performing an Auto Scan
• Perform an Auto Scan to scan these missing channels. Once the tuner
picks up the signal, all the transmission parameters will be stored in tuner’s
memory automatically.
No Closed Caption displayed • Make sure the channel you are watching carries closed caption information.
• Press the
button on the Remote Control to check for closed caption data
output.
IPTV does not work • Check to see if LAN cable is properly connected.
• Check to see if the network settings of both of this module and your system
is correct.
Remote control does not work • Make sure the batteries are inserted properly.
• Test the batteries for strength/life.
• Make sure to point the remote directly at the sensor on the monitor.
• Check if the remote is in Remote ID mode.
• The remote control may not function when in direct sunlight or when there is
strong illumination on the remote sensor of the monitor.
USB Flash Drive is not recognized • Check to see if USB Flash Drive is properly connected.
• Check to see if USB Flash Drive meets the requirements.
(See USB Flash Drive Requirements page English-15.)