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26 WWW.ONEFORALL.COM
Customer Service
I
f you still have questions about the operation of your ONE FOR ALL KAMELEON
8
universal remote and could not find the answer(s) in the Trouble-Shooting
section (page 25), you may want to contact the customer service department for
assistance.
Y
ou may care to visit our Internet-site: www.oneforall.com
O
ur internet-site has many advantages:
- 24 hours access
-
no waiting time
-
page for Frequently Asked Questions
- info about the ONE FOR ALL product range
B
efore contacting us, by Fax, E-mail or Phone, make sure you have the
r
equired information available by filling in the table below.
What do we need to know before you contact us:
1
That you have the ONE FOR ALL KAMELEON 8 URC-8308 (*)
u
niversal remote.
2
The date of purchase (.........../.........../...........).
3 A list of your equipment/models: (see example below).
Device Brand Device Remote SET-UP
model nr. model nr. code
TV Sony KV-25C5D RM-883 1505 (example)
Type/model numbers can often be found in your equipment
owner’s manual or on the factory plate behind the device.
4. Then Fax, E-mail or Dial us:
In the UK
E-mail : ofahelp@uebv.com (***)
Fax : +31 53 432 9816
Tel. : 0901-5510010 (£ 0,50 per minute) (*) (**)
In Ireland In Australia
E-mail : ofahelp@uebv.com (***) E-mail : ofahelp@uebv.com (***)
Fax : +31 53 432 9816 Fax : 03 9672 2479
Tel. : 016015986 (*) (**) Tel. : 1 300 888 298
In South Africa In New Zealand
E-mail : support@oneforall.co.za E-mail : ofahelp@uebv.com (***)
Fax : 011 298 2302 Fax : (06) 878 2760
Tel. : 0860 100551 Tel. : 0508 ONE 4 ALL (663 4 255)
Tel. : 011 298 2300
(*) When you call us you will be asked to enter a URC-number.
The URC-number of your KAMELEON 8 is 8308.
(**) When calling with a mobile phone:
- You may be charged extra when calling us from; the UK or
France.
- You may not be able to contact us when calling from; Belgium,
the Netherlands, Luxemburg, Greece, Portugal, Switzerland,
Italy, Ireland or Austria.
(***) Just send a blank message, you’ll get a form to be filled out as
auto-reply.
Trouble-Shooting
Kameleon_8_SCAND_10_TALEN:Kameleon_8_nieuw_2006_SCAND 12-03-2007 15:22 Pagina 26