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9I03
TROUBLESHOOTING GUIDE
If you have followed the instructions contained in this manual and have difficulty in operating your TV/VCR,
locate the PROBLEM in the left column below. Check the corresponding CORRECTIVE ACTION column to
remedy the problem.
PROBLEM CORRECTIVE ACTION
No power.
•
Make sure the AC cord is connected to an AC outlet.
•
Make sure the power is turned on.
No picture and sound.
•
Make sure the AC cord is connected to an AC outlet.
•
Check antenna connection.
•
Program TV channels into TV/VCR.
No picture or poor picture on
•
Adjust direction or replace antenna.
TV/VCR.
•
Adjust picture controls.
No sound or poor sound.
•
Adjust volume control on remote control or main unit.
•
Press the MUTE button to restore sound.
Timer recording is not possible.
•
Make sure the timer recording is set correctly.
•
Make sure the power is off.
•
Make sure the TV/VCR clock is set correctly.
Cannot go into Record mode.
•
Make sure the video tape has an erase-prevention tab in place. If the
•
tab has been removed, please cover the open space with tape.
Playback picture is partially noisy.
•
Adjust tracking control for a better picture using the CHANNEL K
•
or L button on the TV/VCR.
No picture but the audio is OK for
•
Head cleaning may be necessary. Refer to “AUTO HEAD
tape playback.
•
CLEANING” on page 25.
No operation by infrared Remote
•
Make sure the AC cord is connected to an AC outlet.
Control.
•
Check batteries in remote control.
Video or color fades in and out
•
You can not copy a copyrighted video tape. You are experiencing
when making a copy of a video tape
.
•
copy guard protection.
Different color marks on screen.
•
Magnetism from nearby appliances or unshielded stereo speakers or
geomagnetism might affect the color of the TV picture. Refer to
“DEGAUSSING” on page 14.
CLOSED CAPTION PROBLEM POSSIBLE REMEDY
My TV/VCR is showing captions • You are watching a live broadcast and spelling errors made by the
that are misspelled. • closed captioning production company may pass through uncorrected.
• A prerecorded program will not show any misspelled words because
• of the normal time available for editing the captions.
My TV/VCR will not show the text • Captions that are delayed a few seconds behind the actual dialogue
in its entirety or there is a delay of • are common for live broadcast. Most captioning production companies
what is being said. • can display a dialogue to a maximum of 220 words per minute. If a
• dialogue exceeds that rate, selective editing is used to insure that the
• captions remain up-to-date with the current TV screen dialogue.
My captions are scrambled with • Interference caused by building, power lines, thunderstorms, etc.
white boxes on the TV screen. • may cause scrambled or incomplete captions to appear.
My program guide listed a TV show
• Broadcasters may at times use a time compression process to speed
as being closed captioned but none • up the actual program so that additional advertising time can be
of the captions were displayed. • given. Since the decoder cannot read the compressed information,
• captions will be lost.
My prerecorded video tape does not
• The video tape was either an illegal copy or the tape duplicating
show any captions. The tape box • company accidentally left out the captioning signals during the
mentions it being closed captioned. • copying process.
My TV screen shows a black box • You are in the TEXT mode. Select CAPTION mode to CAPTION
on certain channels. • [OFF].
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