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No sound
TV screen has menu
Troubleshooting
Symptoms and Solutions
If you have any questions, please refer to the following table before seeking service.
No picture
Not connected
Video cable not securely connected
Audio cable not securely connected
Incorrect audio output setting
Disc is dirty
Distortion in fast forward or backward mode
External equipment
No disc
Disc not readable
Disc loaded upside down
Disc incorrectly loaded
Disc is dirty
Parental lock enabled
Abnormal condition
Remote not pointed directly at unit
Remote too far from unit
Batteries are dead
Keys do not
function
32
Connect unit to wall outlet.
Connect video cable
Connect audio cable
Power on amplifier/decoder
Clean disc or try another one
Normal condition.
Insert disc
Insert readable disc (check disc type)
Replace disc with label side up
Load the disc correctly
Clean the disc
Press Setup to turn off the menu.
Unlock it or change the rating
Point remote directly at IR sensor.
Operate remote within 25 feet
Replace batteries
No power
Remote control
does not work
Switch on/off power or unplug/replug
the power cord.
No playback
Set to correct mode
External amplifier/decoder off
Distorted picture
Brightness unsteady
or picture with noise
Symptom
Reason(s)
Solutions