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Reference
54
RQT6920
Troubleshooting guide
Recording and timer recording Page
The precision parts in this unit are readily affected by the envi-
ronment, especially temperature, humidity, and dust. Cigarette
smoke also can cause malfunction or breakdown.
To clean this unit, wipe with a soft, dry cloth.
≥Never use alcohol, paint thinner or benzine to clean this unit.
≥Before using chemically treated cloth, read the instructions that
came with the cloth carefully.
Observe the following points to ensure continued listening and
viewing pleasure.
Dust and dirt may adhere to the unit’s lens over time, making it
impossible to record or play discs.
Use DVD-RAM/PD lens cleaner (LF-K123LCA1) every 1 to 4
months, depending on frequency of use and the operating environ-
ment. Read the lens cleaner’s instructions carefully before use.
1. Damage requiring service—The unit should be serviced by
qualified service personnel if:
(a)The AC power supply cord or AC adaptor has been damaged;
or
(b)Objects or liquids have gotten into the unit; or
(c)The unit has been exposed to rain; or
(d)The unit does not operate normally or exhibits a marked
change in performance; or
(e)The unit has been dropped or the cabinet damaged.
2. Servicing—Do not attempt to service the unit beyond that
described in these operating instructions. Refer all other servic-
ing to authorized servicing personnel.
3. Replacement parts—When parts need replacing ensure the
servicer uses parts specified by the manufacturer or parts that
have the same characteristics as the original parts. Unauthorized
substitutes may result in fire, electric shock, or other hazards.
4. Safety check—After repairs or service, ask the servicer to per-
form safety checks to confirm that the unit is in proper working
condition.
For product information or assistance with product operation:
In the U.S.A., contact the Panasonic Customer Call Center at
1-800-211-7262, or e-mail consumerproducts@panasonic.com,
or web site (http://www.panasonic.com).
In Canada, contact Panasonic Canada Inc. Customer Care Cen-
tre at 1-800-561-5505, web site (www.panasonic.ca), or an
authorized Servicentre closest to you.
Cannot record. ≥You haven’t inserted a disc or the disc you inserted cannot be recorded on. Insert a disc the
unit can record onto.
≥The disc is unformatted. Format the disc so this unit can record on it.
≥The write-protect tab on the cartridge is set to PROTECT.
≥Some programs have limitations on the number of times they can be recorded (CPRM).
≥The disc is protected with DISC SETTING.
≥The disc is full or nearly full. Erase unneeded programs or use another disc.
≥You cannot record on finalized DVD-R discs.
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VCR Plusr programming
does not work properly.
≥The guide channels are incorrect. Go to the Channel menu and correct them with “VCR
Plusi CH Setting”.
≥The clock is wrong. Go to the Set Up menu and correct it with “Clock Settings”.
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Timer recording does not
work properly.
≥The timer program is incorrect. Correct the program.
≥The unit is not on timer recording standby. (“
F” on the unit’s display is not on.) Press [Í,
DVD POWER] to turn the unit off and make sure that “
F” is on.
≥Different timer program times overlap.
≥The clock is wrong. Go to the Set Up menu and correct it with “Clock Settings”.
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—
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The unit switches to standby
while making a timer record-
ing.
≥The disc has run out of space. Use a disc that has enough space to record the program. —
The timer program remains
even after recording finishes.
≥The program remains if you select “DAILY” or “WEEKLY”. 25
Timer recording does not
stop even when [∫] is
pressed.
≥Press [∫] and then [ENTER] within 5 seconds to turn “
F” off. Recording stops. —
The available recording time
doesn’t increase even after
erasing recordings on the
disc.
≥As this unit is unable to erase data written to DVD-RAM with a computer, the available record-
ing time does not increase. The data will be erased if you reformat the disc.
≥If the disc is dirty, wipe with the DVD-RAM/PD disc cleaner (optional) before formatting.
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A part or whole of a recorded
program has been lost.
≥If there is a power failure or the plug is disconnected from the household AC outlet while
recording or editing, the program may be lost or the disc may become unusable.
‹ We cannot offer any guarantee regarding lost programs or discs. You will have to format
the disc or use a new disc.
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Discs make sounds as they rotate. This does not indicate a malfunction.
Maintenance
Product Service
Product information