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FAQs, etc.
Frequently Asked Questions
Problem Actions
Screen Sound Other
If there is a problem with your TV, please refer to the table below to determine the symptoms, then carry out the
suggested check. If this does not solve the problem, please contact your local Panasonic dealer, quoting the model
number and serial number (both found on the rear of the TV).
Chaotic image, noisy
Check nearby electrical products
(car, motorcycle, fluorescent lamp).
No image can be
displayed
Check Picture menu (p. 22)
Check the cable connections.
Check that the correct input has been selected.
Only spots are displayed
instead of images
Check the channel settings. (p. 32)
Check the antenna cables.
Neither image nor
sound is produced
Is the power cord plugged into the outlet?
Is the TV unit turned On?
Check Picture menu (p. 22) and volume.
Check the AV cable connections.
Check that the correct input has been selected.
No sound is produced
Are the speakers’ cables connected correctly?
Is “Sound Mute” active? (p. 12)
Is the volume set to the minimum?
Is “Speaker output” set to “Off”? (p. 22)
Change “SAP” settings. (p. 16)
Check “HDMI 1 in”, “HDMI 2 in” or “HDMI 3 in” settings.
(p. 22)
Sound is unusual
Set “SAP” setting to “Stereo” or “Mono.”
Check the HDMI device connected to the unit.
Set the audio setting of the HDMI device to
“Linear PCM.”
If digital sound connection has a problem,
select analog sound connection.
The main unit is hot.
The main unit radiates heat and some of the parts may
become hot. This is not a problem for performance or
quality.
Set up in a location with good ventilation.
Do not cover the ventilation holes of the TV with
a tablecloth, etc., and do not place on top of other
equipment.