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Customer Services Directory (for U.S.A.)
Limited Warranty (for U.S.A.)
PANASONIC CONSUMER ELECTRONICS COMPANY,
DIVISION OF:
PANASONIC CORPORATION OF NORTH AMERICA
One Panasonic Way
Secaucus, New Jersey 07094
PANASONIC SALES COMPANY,
DIVISION OF:
PANASONIC PUERTO RICO, INC.
Ave. 65 de Infanteria, Km. 9.5
San Gabriel Industrial Park
Carolina, Puerto Rico 00985
Limited Warranty (for U.S.A.)
Panasonic LCD Televisions
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer
Electronics Company or Panasonic Sales Company (collectively referred to as “the warrantor”) will, for the length
of the period indicated on the chart below, which starts with the date of original purchase (“warranty period”), at
its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished
product. The decision to repair or replace will be made by the warrantor.
During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there will
be no charge for parts. You must carry-in or mail-in your product during the warranty period. If non-rechargeable
batteries are included, they are not warranted. This warranty only applies to products purchased and serviced in the
United States or Puerto Rico. This warranty is extended only to the original purchaser of a new product which was
not sold “as is”. A purchase receipt or other proof of the original purchase date is required for warranty service.
In-Home or Carry-in Service
For In-Home or Carry-In Service in the United States call 1-800-211-PANA(7262) or visit the Panasonic web Site:
http://www.panasonic.com.
For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)-768- 2910.
In-Home service requires clear, complete and easy access to the product by the authorized servicer and does
not include removal or re-installation of an installed product. It is possible that certain in-home repairs will not be
completed in-home, but will require that the product, or parts of the product, be removed for shop diagnosis and/or
repair and then returned.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal
wear and tear or cosmetic damage, nor does it cover markings or retained images on the LCD panel resulting
from viewing fixed images (including, among other things, letterbox pictures on standard 4:3 screen TV’s, or non-
expanded standard 4:3 pictures on wide screen TV’s, or onscreen data in a stationary and fixed location). The
warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products
not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug infestation,
mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls,
improper maintenance, power line surge, lightning damage, modification, or commercial use (such as in a hotel,
office, restaurant, or other business), rental use of the product, service by anyone other than a Factory Servicenter or
other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM
THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this
excludes damages for lost time, cost of having someone remove or re-install an installed unit if applicable, or travel to
and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED
WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE
LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how
long an implied warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have others rights which vary from state to state. If a
problem with this product develops during or after the warranty period, you may contact your dealer or Servicenter.
If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the
addresses listed for the warrantor.
PARTS AND SERVICE (INCLUDING COST OF AN IN-HOME SERVICE CALL, WHERE APPLICABLE) WHICH
ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY.
LCD TV CATEGORIES PARTS LABOR SERVICE
Up to 20’ (diagonal)
1 (ONE) YEAR 1 (ONE) YEAR
Carry-In or Mail-in
21” (diagonal) and larger In Home or Carry-in / Mail in
Customer Services Directory
(for U.S.A.)
Customer Services Directory
Accessory Purchases
Service in Puerto Rico
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase
Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/consumersupport
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262)
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
Ŷ
For hearing or speech impaired TTY users, TTY : 1-877-833-8855
Purchase Parts, Accessories and Instruction Books on line for all Panasonic Products by visiting our Web
Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South,
Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
Ŷ
For hearing or speech impaired TTY users, TTY : 1-866-605-1277
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park,
Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910