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WARRANTY INFORMATION
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PANASONIC
Digital Satellite Systems
Service Directory
Operation Assistance • Diagnostic Assistance • Warranty Service
Call Panasonic on our toll-free telephone number when you need assistance with installation, hook-up, operational
or service information. To expedite your technical support call, please have your model, serial number, and date
of purchase available:
1-888-PANA-DSS
(1-888-7161-377)
8:00 a.m. - 10:00 p.m. Monday - Friday, Eastern Standard Time
10:00 a.m. - 10:00 p.m. Saturday and Sunday, Eastern Standard Time
In the event that our technical representatives are unable to quickly resolve your problem over the telephone,
Panasonic can provide a replacement receiver via a common carrier service. For complete details please
read the Digital Satellite System Replacement Program.
Accessories Purchase
Contact your local Panasonic dealer or dial toll free:
1-800-332-5368 (Consumer Orders Only)
6:00 a.m. - 6:00 p.m. Monday - Friday, Pacific Standard Time
6:00 a.m. - 10:30 a.m. Saturday, Pacific Standard Time
(Visa, Mastercard, Discover Card, Check, or Money Order)
Parts Distribution Locations
To locate a parts distributor in your area (within the USA), dial toll free:
1-800-545-2672
24 hours a day, 7 days a week
EAST (PCE)
2221 Cabot Blvd. West
Suite A
Langhorne PA 19047
Phone (215) 741-0676
Fax (215) 750-6492
COVERS:
CT, DE, ME, MD, MA,
NH, NJ, NY, PA, RI, VT,
VA, DC, WV
Regional Customer Care Departments
WEST (PCW)
6550 Katella Avenue
Cypress CA 90630
Phone (714) 373-7440
Fax (714) 373-7447
COVERS:
AK, AZ, CA, CO, HI, ID, MT,
NV, NM, OR, UT, WA, WY
CENTRAL (PCC)
1703 North Randall Road
Elgin IL 60123
Phone (847) 468-5530
Fax (847) 468-5528
COVERS:
AR, IL, IN, IA, KS, KY, LA, MI,
MN, MO, NE, ND, OK, SD, TX,
WI, OH
EAST (PCE)
1225 Northbrook Parkway
Suite 2-390
Suwanee GA 30174
Phone (770) 338-6860
Fax (770) 338-6548
COVERS:
AL, FL, GA, MS, NC, SC, TN