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Troubleshooting
Additional Information
Troubleshooting
If you have any questions or problems not covered below, please consult your nearest Sony
service facility.
Symptom Remedy
Power
The ?/1 MARCHE/
VEILLE switch does not
function.
• Connect the mains lead to the mains securely.
The power is turned on but
the VCR does not operate.
• Moisture condensation has occurred. Turn the power off, unplug
the mains lead and leave the VCR to dry for over three hours.
The VCR is plugged in but
the display window remains
dark.
• Set VEILLE ECO in the OPTIONS-2 menu to NON (see page 79).
Clock
The clock has stopped and
“–:– –” appears in the
display window.
• The clock stops if the VCR is disconnected from the mains for
more than one hour. Reset the clock (and timer).
Playback
The playback picture does
not appear on the TV
screen.
• Make sure the TV is set to the video channel. If you are using a
monitor, set it to video input.
• If the VCR is connected to the TV with the PERITEL cable, make
sure the MAGN indicator is lit in the display window. Use the t
TV/MAGN button on the remote commander to light up the
MAGN indicator.
The picture is not clear. • If your TV is connected to the VCR with both PERITEL and aerial
cables, make sure the RF channel is set to OFF (see page 15).
• Existing broadcasts may interfere with the VCR. Reset the RF
channel output of your VCR.
• Adjust the tracking with the ALIGNEMENT +/– buttons.
• The video heads are dirty (see the last page of Troubleshooting).
Clean the video heads using the Sony T-25CLD, E-25CLDR, or T-
25CLW video head cleaning cassette. If these cleaning cassettes
are not available in your area, have the heads cleaned at your
nearest Sony service facility (a standard service charge will be
required). Do not use a commercially available liquid type cleaning
cassette other than Sony’s, as it may damage the video heads.
• The video heads may have to be replaced. Consult your local Sony
service facility for more information.
The picture rolls vertically
during picture search.
• Adjust the vertical hold control on the TV or monitor.
The picture has no sound. • The tape is defective.
• If you made A/V connections, check the audio cable connection.
The sound is unstable or has
an echo.
• When you play a tape with the same sound recorded on both the
hi-fi and normal audio tracks, make sure MIX AUDIO in the
OPTIONS-1 menu is set to NON.