FAQs, etc.
•
WARRANTY
•
Specifi cations
51
WARRANTY - Australia only
1. The product is warranted for 12 months from the date of purchase. Subject to the conditions of this warranty Panasonic or it’s Authorised
Service Centre will perform necessary service on the product without charge for parts or labour if, in the opinion of Panasonic, the product is
found to be faulty within the warranty period.
2. This warranty only applies to Panasonic products purchased in Australia and sold by Panasonic Australia or its Authorised Distributors or Dealers
and only where the products are used and serviced within Australia or it’s territories. Warranty cover only applies to service carried out by a
Panasonic Authorised Service Centre and only if valid proof of purchase is presented when warranty service is requested.
3. This warranty only applies if the product has been installed and used in accordance with the manufacturer’s recommendations (as noted in the
operating instructions) under normal use and reasonable care (in the opinion of Panasonic). The warranty covers normal domestic use only
and does not cover damage, malfunction or failure resulting from use of incorrect voltages, incorrect installation, accident, misuse, neglect,
build-up of dirt or dust, abuse, maladjustment of customer controls, mains supply problems, thunderstorm activity, infestation by insects or
vermin, tampering or repair by unauthorised persons (including unauthorised alterations), exposure to abnormally corrosive conditions or any
foreign object or matter having entered the product.
4. This warranty does not cover the following items unless the fault or defect existed at the time of purchase:
(a) Video or Audio Tapes (d) Cabinet Parts (g) Microwave Oven cook plates.
(b) Video or Audio Heads and Stylii resulting (e) User replaceable Batteries (h) Kneader mounting shaft unit
from wear and tear in normal use (f) Thermal Paper, Toner/Ink Cartridges, (bread bakery)
(c) Shaver Heads or Cutters Drums, Developer, Film (Ink/Ribbon),
Film Cartridge, Printer Heads
5. If warranty service is required you should:
• Telephone Panasonic’s Customer Care Centre on 132600 or visit our website and use the Service Centre Locator for the name/address of
the nearest Authorised Service Centre.
• Send or bring the product to a Panasonic Authorised Service Centre together with your proof of purchase receipt as a proof of purchase date.
Please note that freight and insurance to and / or from your nearest Authorised Service Centre must be arranged by you.
• Note that home or pick-up/delivery service is available for the following products in the major metropolitan areas of Australia or the normal
operating areas of the nearest Authorised Service Centres:
(a) Picture tube (CRT) based Television Receivers (screen (b) Convection/Combination Microwave Ovens
sizes greater than 66cm); Rear Projection TV’s; Plasma/LCD (c) Whiteboard (except portable type)
televisions / displays (screen size greater than 103 cm)
6. The warranties hereby conferred do not extend to, and exclude, any costs associated with the installation, de-installation or re-installation of a
product, including costs related to the mounting, de-mounting or remounting of any screen, (and any other ancillary activities), delivery,
handling, freighting, transportation or insurance of the product or any part thereof or replacement of and do not extend to, and exclude, any
damage or loss occurring by reason of, during, associated with, or related to such installation, de-installation, re-installation or transit.
Panasonic Authorised Service Centres are located in major metropolitan areas and most regional centres of Australia, however, coverage will vary
dependant on product. For advice on exact Authorised Service Centre locations for your product, please telephone our Customer Care Centre on
132600 or visit our website and use the Service Centre Locator.
Unless otherwise specified to the consumer the benefits conferred by this express warranty are additional to all other conditions, warranties,
guarantees, rights and remedies expressed or implied by the Trade Practices Act 1974 and similar consumer protection provisions contained in
legislation of the States and Territories and all other obligations and liabilities on the part of the manufacturer or supplier and nothing contained
herein shall restrict or modify such rights, remedies, obligations or liabilities. November 2005
THIS WARRANTY CARD AND THE PURCHASE DOCKET (OR SIMILAR PROOF OF PURCHASE)
SHOULD BE RETAINED BY THE CUSTOMER AT ALL TIMES
Panasonic Australia Pty. Limited
Panasonic Australia Pty. Limited
ACN 001 592 187 ABN 83 001 592 187
Locked Bag 505, Frenchs Forest, NSW 2086
www.panasonic.com.au
If you require assistance regarding warranty conditions or any other enquiries,
please visit the Panasonic Australia
Panasonic Australia
website
www.panasonic.com.au
www.panasonic.com.au
or by phone on 132 600
If phoning in, please ensure you have your operating instructions available.
PRO-031-F01 Issue: 3.0 23-11-2005