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Problem Actions
After DVB Auto Tuning only
some or no DVB services are
found
•
Check to ensure your area is covered by DVB transmissions.
•
Check that the aerial and antenna cable are designed for DVB.
For your safety, the aerial and cable should be inspected /
installed by a licenced installer that should comply with Australian
Standard AS1417.1.
Note: If you live within 5-10 Km of DVB transmission towers, a
combined VHF / UHF aerial should be adequate. Outside this
area, separate VHF and UHF aerials provide superior reception
performance.
•
If you live in a unit or apartment, check to ensure the Master
Antenna TV (MATV) system is designed for analogue and DVB-T
reception. Please consult your body corporate.
Aerial connection when using
DTV and VCR / DVD Recorder
•
To maintain optimum signal quality from TV aerial, use a TV
aerial splitter (as illustrated) when connecting two or more
equipments to the same aerial.
TV
VCR
(Individual aerial)
(Individual aerial)
Aerial
Input
terminal
Splitter
Aerial Output
Aerial Input
Aerial Output
•
Digital TV reception technology requires high quality, robust DTV signals which in some domestic aerial
installations, may be relatively poor despite good analogue reception.
FAQs
Picture very infrequently
breaks up on some or all
programmes
•
Electrical atmospheric interference caused by local or distant lighting
storms or heavy rain with wind in “leafy” locations may cause
pictures to break up and audio to mute or distort momentarily.
•
Impulse noise interference from an infrequently used electrical
appliance, or a passing vehicle or lawn mower with a “noisy”
ignition system.
Picture regularly breaks up on
some programmes, or
“No Signal” message
•
Check “Signal Display”. (p. 31)
If “Signal Quality” or “Signal Strength” are displayed in red or
constantly changing, check aerial.
If problem persists consult your local TV aerial installer.
•
Check that the aerial and antenna cable are designed for DVB.
For your safety, the aerial and cable should be inspected /
installed by a licenced installer that should comply with Australian
Standard AS1417.1.
•
Interference (known as impulse noise) from household
appliances such as light switches, fridges etc may cause picture
break up and / or audio distortion. Use high quality quad shielded
coaxial cable fl y lead between TV and antenna wall socket to
minimise impulse noise pickup. If problem persists consult your
local TV aerial installer.
•
When “No Signal” message is displayed check TV aerial connection.
•
The received signal may be too weak to allow the TV to reliably
lock to the desired “No Signal” programme to generate a stable
picture. Repeat the tuning procedure (p. 31). If problem persists
consult your local TV aerial installer.
Pictures from external equipment
are unusual when the equipment
is connected via HDMI
•
Is the HDMI cable connected properly? (p. 42)
•
Turn Off the TV and equipment, then turn them On again.
•
Check an input signal from the equipment. (p. 46)
•
Use an equipment compliant with EIA/CEA-861/861B.
Sound is unusual
•
Set the sound setting of the connected equipment to “2ch L.PCM”.
•
Check the “HDMI1 / 4 Input” setting in the Sound Menu. (p. 24)
•
If digital sound connection has a problem, select analogue sound
connection. (p. 35)
HDMI DVB