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For assistance, please call : 1-800-211-PANA(7262) or, contact us via the web at:http://www.panasonic.com/contactinfo
Limited Warranty
PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION
OF PANASONIC CORPORATION OF NORTH AMERICA
One Panasonic Way Secaucus, New Jersey 07094
PANASONIC SALES COMPANY, DIVISION OF PANASONIC
PUERTO RICO, INC.,
AVE. 65 de Infantería, Km. 9.5 San Gabriel Industrial Park,
Carolina, Puerto Rico 00985
Panasonic Video Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or
Panasonic Sales Company (collectively referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which
starts with the date of original purchase (“warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b)
replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor.
Product Parts Labor Service Contact Number
Camcorder
One (1) Year (except CCD
Image Sensor)
CCD Image Sensor - 6 (Six)
Months
Ninety (90) Days
Ninety (90) Days
Carry-In or Mail-In 1-800-211-PANA(7262)
DVD/VCR Deck,
A/V Mixer
One (1) Year Ninety (90) Days Carry-In or Mail-In 1-800-211-PANA(7262)
TV/VCR, TV/DVD,
TV/DVD/VCR
Combination
One (1) Year (except CRT)
CRT - Two (2) Years
Ninety (90) Days
Ninety (90) Days
Carry-In: 21″ CRT and Smaller
In-Home or Carry-In: 22″ CRT
and Larger
1-800-211-PANA(7262)
TV/HDR
Combination
One (1) Year (except CRT)
CRT - Two (2) Years
Ninety (90) Days
Ninety (90) Days
In-Home or Carry-In 1-888-843-9788
Rechargeable
Batteries
(in exchange for
defective item)
Ten (10) Days Not Applicable Carry-In or Mail-In 1-800-211-PANA(7262)
Tape
(in exchange for
defective item)
Five (5) Days Not Applicable Carry-In or Mail-In 1-800-211-PANA(7262)
Memory Cards
(in exchange for
defective item)
Ninety (90) Days Not Applicable Carry-In or Mail-In 1-800-211-PANA(7262)
During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there will be no charge for parts.
You must carry-in or mail-in (prepaid) your product or arrange for in-home service, as applicable, during the warranty period.
If non-rechargeable batteries are included, they are not warranted. This warranty only ap plies to products purchased and serviced in
the United States or Puer to Rico. This warranty is extended only to the original purchaser of a new product which was not sold “as is”. A
purchase receipt or other proof of the original purchase date is required for warranty service.
Carry-In, Mail-in (prepaid) or In-Home Service
For Carry-In, Mail-In (prepaid) or In-Home Service (as applicable) in the United States call toll free contact number listed above or visit
Panasonic Web Site: http://www.panasonic.com
For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)-768-2910.
In-Home service, if applicable, requires clear, complete and easy access to the product by the authorized servicer and does not include
removal or re-installation of an installed product. It is possible that certain in-home repairs will not be completed in-home, but will require
that the product, or parts of the product, be removed for shop diagnosis and/or repair and then re turned.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or
cosmetic damage, nor does it cover markings or retained images on the picture tube resulting from viewing fixed images (including, among
other things, letterbox pictures on standard 4:3 screen TV’s, or non-expanded standard 4:3 pic tures on wide screen TV’s, or onscreen
data in a stationary and fixed location). The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which
are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug infestation,
mishandling, misapplication, alteration, faulty installation, set-up ad just ments, misadjustment of consumer controls, improper maintenance,
power line surge, lightning damage, modification, or commercial use (such as in a hotel, office, restaurant, or other business), rental use of
the product, service by anyone other than a Factory Servicenter or other Authorized Servicer, or damage that is attributable to acts of God.