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SmartNode 10100 Series Quick Start Guide 11
A.3 CE Declaration of Conformity
Patton Electronics, Inc declares that this device is in compliance with the essential requirements and other rele-
vant provisions of Directive 1999/5/EC. The Declaration of Conformity may be obtained from Patton Electron-
ics, Inc at www.patton.com/certifications
.
The safety advice in the documentation accompanying this device shall be obeyed. The conformity to the above
directive is indicated by CE mark on the device.
A.4 Authorized European Representative
D R M Green, European Compliance Services Limited.
Avalon House, Marcham Road, Abingdon,
Oxon OX14 1UD, UK
B.0 Customer and Technical Support
Toll-Free VoIP support: call sip:support@patton.com with a VoIP SIP client
Online support: www.patton.com, e-mail support: support@patton.com—answered within 1 business
day
Telephone support:
• Standard: +1 (301) 975-1007 (USA), Monday–Friday: 8:00 am to 5:00 pm EST (1300 to
2200 UTC/GMT)
• Alternate: +41 (0)31 985 25 55 (Switzerland), Monday–Friday: 9:00 am to 5:30 pm CET (08:00 to 16:30
UTC/GMT)
Fax: +1 (301) 869-9293 (USA) or +41 (0)31 985 25 26 (Switzerland)