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Chapter 5 Contacting Patton for assistance
Chapter contents
Introduction..........................................................................................................................................................36
Contact information..............................................................................................................................................36
Patton support headquarters in the USA .........................................................................................................36
Alternate Patton support for Europe, Middle East, and Africa (EMEA) ..........................................................36
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................36
Warranty coverage ..........................................................................................................................................36
Out-of-warranty service .............................................................................................................................37
Returns for credit ......................................................................................................................................37
Return for credit policy .............................................................................................................................37
RMA numbers ................................................................................................................................................37
Shipping instructions ................................................................................................................................37