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Symptom Check/Action
Colour patch • Switch off TV by the mains power button. Wait for
(uneveness) 20 minutes before switching on again.
No power • Check TV's AC power cord is plugged into mains
socket. If there is still no power, disconnect plug.
Wait for 60 seconds and re-insert plug. Switch on
TV again.
No picture • Check antenna connection at rear of the TV.
• Possible faulty TV station. Try another channel.
• Increase the contrast setting first and then the
brightness setting.
Good picture but no sound • Try increasing the volume.
• Check whether sound is switched on.
Good sound but poor or • Increase the contrast setting first and then the
abnormal colour or no picture brightness setting.
Snowish picture and noise • Check antenna connection at rear of the TV.
Horizontal dotted lines • Possible electrical interference( e.g. hairdryer,
nearby neon lights, etc). Switch off equipment.
'Ghosts' or double image • Possible poor positioning of antenna. Using a
highly directional antenna may improve reception.
TV not responding to remote • Check life span of batteries.
control handset • Aim remote control handset directly at remote
control sensor lens on the TV set.
GENERAL INFORMATION/TIPS
Safety
Disconnect mains plug when :
– the RED light below the screen is flashing continuously and the TV cannot be
switched on.
– a bright white line is displayed across the screen.
– cleaning the TV screen. Never use abrasive cleaning agents. Use a slight damp
chamois leather.
– there is a lightning storm.
– the set is left unattended for an extended period of time.
Caution : Never attempt to repair a defective TV yourself. Always consult a skilled
service personnel.
Switch off your TV overnight via the POWER ON/OFF button instead of leaving it
on standby. You save energy and at the same time demagnetise the picture tube.
A demagnetised picture tube supports good picture quality. When the set is
switched on, do not shift, move or turn (e.g. on a swivel base) the set around
because an uneveness in colour in some parts of the screen may occur.This can be
eliminated by switching off the set by the mains power button . Wait for 20
minutes before switching on again. If symptom still exists, call service.
Before calling service