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User Manual BDL4211x
15
Video Problems
Symptoms Having this problem? Check these items
Low Quality DVD
playback.
Picture not crisp and some
color distortion.
Check DVD connection:
• Composite gives good picture.
• S-Video gives better picture.
• Component gives best picture.
No sound.
See video but no audio.
Check if the LCD Monitor volume is turn off
of muted.
Connect the audio cable securely.
Audio cable is connected incorrectly.
Verify that the audio source is selected
correctly in the OSD.
Remote Control Problems
Remote control
does not work
properly.
No response from the
LCD Monitor when
remote is pressed.
Point the remote control directly at the
remote sensor on the LCD Monitor.
Replace both batteries with new ones.
Make sure the remote control is not disabled
(for disable/enable the remote control,
please refer to the section of Remote
Control).
Product Specific Problems
Screen image is too
small.
Image is centered on
screen, but does not fill
entire viewing area.
Perform the LCD Monitor factory reset (via
Menu > Factory Reset > All Settings).
Cannot adjust the
LCD Monitor with
the buttons at the
side of the unit.
OSD does not appear on
the screen.
Turn the LCD Monitor off and unplug the
power cord and then plug back and power
on.
For further assistance, refer to the Consumer Information Centers list and contact your local
Philips distributor.